[cram]

I am running windows xp home and experience a repeated serious error report.

Have included three attachments which I believe will describe the problem.

My difficulty is that I do not have enough expertise to determine what the possible conflict may be.

I would greatly appreciate someones help on this.

Cram

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Attached Files

•  2_services_list.txt   21.5KB   108 downloads

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Remove these

CWShredder
xp-AntiSpy
Trend Micro Housecall
SUPERAntiSpyware
PrevX CSI Scan
Ad-Aware
a-Squared anti-malware

None of those are particularly good. MBAM+SpywareBlaster+SpywareGuard covers all that they do and more.

[Rorschach112]

Remove these

CWShredder
xp-AntiSpy
Trend Micro Housecall
SUPERAntiSpyware
PrevX CSI Scan
Ad-Aware
a-Squared anti-malware

None of those are particularly good. MBAM+SpywareBlaster+SpywareGuard covers all that they do and more.

[cram]

I have done as suggested but a couple of questions about removing these items.

On further investigation I have discovered another in the start/programs list called Spyfighter pro.

I tried to remove it with the add/remove programs but recieved a message which I have attached.

I then tried to update to a later version with a view to removing it but recieved the same message also contained in the other attachment. Also auto protect slid a message up saying that for security reasons it had blocked the download.

What should I do now as it still appears in the programs list?

I have also discovered that I have Windows defender running. Should I remove this too?

Another quick question relates to the removal of CW Shredder. It is contained in a file in the Documents area with a link to a desktop icon.

Should I put this in the Killbox, shred it or just delete it in the normal way and what do I do with the application extension which when I hover over it in search results says it relates to the online scan Housecall?

I seem to have become a little carried away with all these things and they have accumulated over the years.

Thank you

Cram

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[Rorschach112]

You could try re-install it, then uninstall it. Sounds like there was a fault the first time you removed it

You can remove Windows Defender, it is not needed if you have SpywareGuard

I would delete things the normal way, not with Killbox, just for safety

[cram]

Hi Rorschach112,

Thank you for your help.

The problem seems to be resolved. Fingies crossed.

Cheers,

Ethan