I am using IE 7.0 or Mozilla, under the Windows XP operating system. The problem is someone has gained access to my computer remotely, and has been sending email about junk proucts to ALL my Hotmail contacts, some of whom I haven't seen or spoken to since 2001. This has made for some interesting replies from those contacts.
I need to regain control of my Hotmail email and fix my computer so that no remote bot or whatever can access my Hotmail ontacts. I have tried emailing Hotmail(MSN) itself about the problem, but have had zero response.
Evey week I do an adware/malware sweep, and every 2 weeks a virus sweep. Noting shows except in my cookies there is a tracking whatever, which I remove promptly.
I tried to download Zone Alarm, but for some reason it will not download to my computer.
Anyway, how do I get that remote bot off my computer so people do not send me and my Hotmail contacts weird/junk email? I Need Help!
Thanks a lot,