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Computer won't boot up. Stuck at black screen


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#1
amc443

amc443

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Computer won't boot up
I haven't used this computer I have for about a month because I have been using this newer computer I bought recently but I tried setting up the old one today and ti didn't work.

I got everything all hooked up and turned it on and it starts up and the fans start going but nothing comes up on the screen other then blackness and that little white underscore that flashes in the top left and nothing happens.

What could be the problem?

I know the monitor works perfectly and that everything is connected properly so I'm sure its a hardware error. Its a dell computer running xp if that helps at all.
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#2
happyrock

happyrock

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have you tried getting into the bios...usually by tapping the delete key right after you power it up...
or safe mode...by tapping the F8 key right after you power it up...
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#3
SRX660

SRX660

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First thing to do is to remove and reseat( reinstall) the memory. It may have lost the connection to the motherboard moving the computer around. Dell's are especially bad about this problem.

Second thing is to download Memtest 86, burn it to a CD and test the memory( one stick at a time) to see if a stick has gone bad. It's a good idea to try each stick by itself ( if you have more than one) to see if the computer will boot.

Third thing to try is to insert the hard drive in another computer to see if that computer can read the drive. If not then the HD is the problem.

Which leads us to doing either a repair install from the recovery console or if it's inaccessible, from a XP CD.

http://www.michaelst...pairinstall.htm

SRX660
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