Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

websiteviewer removal?


  • This topic is locked This topic is locked

#1
lmrtjm

lmrtjm

    New Member

  • Member
  • Pip
  • 5 posts
I have been reading several posts on how to correct specific virus and have been having no luck. I finally learned how to hijackthis enabling me to post it to this site for help. Problem is with websiteviewer and iconc popping up on desktop plus multiple IE's popping up without notice. Are you able to look at this log file and tell what to do. Please explain in simple terms. Thanks so much for your help. I intalled hsfix, cwschredder, cleanup & obviously hijackthis.

Logfile of HijackThis v1.99.1
Scan saved at 4:41:49 AM, on 5/3/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\inet10079\services.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\System32\dstart4.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP DeskJet 710C Series\ereg\Remind32.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Documents and Settings\Thomas Moroski\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\THOMAS~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-paga.com/10079/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\THOMAS~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F3 - REG:win.ini: run=C:\WINDOWS\inet10079\services.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {7FA20677-A6BE-542C-5C09-C210B1BD7940} - C:\WINDOWS\SYSTEM\MSAY32.DLL (file missing)
O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet10079\services.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\dstart4.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet10079\services.exe
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\dstart4.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Reminder-hpc41001.lnk = C:\Program Files\HP DeskJet 710C Series\ereg\Remind32.exe
O4 - Global Startup: Event Reminder.lnk = C:\PMG4\PMREMIND.EXE
O4 - Global Startup: DLHelperEXE.exe
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {9D41D98A-9791-472B-B576-547F3842312A} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9D41D98A-9791-472B-B576-547F3842312A} - (no file) (HKCU)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {00000000-8c7d-4ea8-b113-9163c935d38e} -
O16 - DPF: {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} -
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.n...tivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E80B1CF2-490B-4C78-BDFD-315E41367333}: NameServer = 205.188.146.145
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • 0

Advertisements


#2
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
Before we tackle the infections on your machine, I need you to do something very important. It is not a good idea to run HijackThis from a "temp" location. Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.
  • 0

#3
lmrtjm

lmrtjm

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
I tried to do everything you said if not please inform. Had a hard time moving hijackthis to another folder. That's not bad considering this morning I did not even know what Hijackthis even was? Please help. P.S. I found websiteviewer in the programs file and deleted it. That would be too easy, right.


Logfile of HijackThis v1.99.1
Scan saved at 7:17:55 PM, on 5/3/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\inet10079\services.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\System32\dstart4.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP DeskJet 710C Series\ereg\Remind32.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\explorer.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\Thomas Moroski\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\THOMAS~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-paga.com/10079/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\THOMAS~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F3 - REG:win.ini: run=C:\WINDOWS\inet10079\services.exe
O1 - Hosts: 255.255.255.255 ar.atwola.com atdmt.com avp.ch avp.com avp.ru awaps.net ca.com dispatch.mcafee.com download.mcafee.com download.microsoft.com downloads.microsoft.com engine.awaps.net f-secure.com ftp.f-secure.com ftp.sophos.com go.microsoft.com liveupdate.symantec.com mast.mcafee.com mcafee.com msdn.microsoft.com my-etrust.com nai.com networkassociates.com office.microsoft.com phx.corporate-ir.net secure.nai.com securityresponse.symantec.com service1.symantec.com sophos.com spd.atdmt.com support.microsoft.com symantec.com update.symantec.com updates.symantec.com us.mcafee.com vil.nai.com viruslist.ru windowsupdate.microsoft.com www.avp.ch www.avp.com www.avp.ru www.awaps.net www.ca.com www.f-secure.com www.kaspersky.ru www.mcafee.com www.my-etrust.com www.nai.com www.networkassociates.com www.sophos.com www.symantec.com www.trendmicro.com www.viruslist.com www.viruslist.ru www3.ca.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {7FA20677-A6BE-542C-5C09-C210B1BD7940} - C:\WINDOWS\SYSTEM\MSAY32.DLL (file missing)
O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet10079\services.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\dstart4.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet10079\services.exe
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\dstart4.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Reminder-hpc41001.lnk = C:\Program Files\HP DeskJet 710C Series\ereg\Remind32.exe
O4 - Global Startup: Event Reminder.lnk = C:\PMG4\PMREMIND.EXE
O4 - Global Startup: DLHelperEXE.exe
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {9D41D98A-9791-472B-B576-547F3842312A} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9D41D98A-9791-472B-B576-547F3842312A} - (no file) (HKCU)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {00000000-8c7d-4ea8-b113-9163c935d38e} -
O16 - DPF: {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} -
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1115159108159
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.n...tivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E80B1CF2-490B-4C78-BDFD-315E41367333}: NameServer = 205.188.146.145
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • 0

#4
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

This step must be done before I can assist you any further.
  • 0

#5
lmrtjm

lmrtjm

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
I installed the XP service pak as you said by clicking on the link it did not give me any error messages so I assume it installed correctly. Please be patient I am not that computer savey. All your help is greatly appreciated. and the hijackthis log is as follows:


Logfile of HijackThis v1.99.1
Scan saved at 4:45:58 AM, on 5/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\inet10079\services.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\System32\dstart4.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP DeskJet 710C Series\ereg\Remind32.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Documents and Settings\Thomas Moroski\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\THOMAS~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-paga.com/10079/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\THOMAS~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F3 - REG:win.ini: run=C:\WINDOWS\inet10079\services.exe
O1 - Hosts: 255.255.255.255 ar.atwola.com atdmt.com avp.ch avp.com avp.ru awaps.net ca.com dispatch.mcafee.com download.mcafee.com download.microsoft.com downloads.microsoft.com engine.awaps.net f-secure.com ftp.f-secure.com ftp.sophos.com go.microsoft.com liveupdate.symantec.com mast.mcafee.com mcafee.com msdn.microsoft.com my-etrust.com nai.com networkassociates.com office.microsoft.com phx.corporate-ir.net secure.nai.com securityresponse.symantec.com service1.symantec.com sophos.com spd.atdmt.com support.microsoft.com symantec.com update.symantec.com updates.symantec.com us.mcafee.com vil.nai.com viruslist.ru windowsupdate.microsoft.com www.avp.ch www.avp.com www.avp.ru www.awaps.net www.ca.com www.f-secure.com www.kaspersky.ru www.mcafee.com www.my-etrust.com www.nai.com www.networkassociates.com www.sophos.com www.symantec.com www.trendmicro.com www.viruslist.com www.viruslist.ru www3.ca.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {7FA20677-A6BE-542C-5C09-C210B1BD7940} - C:\WINDOWS\SYSTEM\MSAY32.DLL (file missing)
O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_5_7_0.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet10079\services.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\dstart4.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet10079\services.exe
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\dstart4.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Reminder-hpc41001.lnk = C:\Program Files\HP DeskJet 710C Series\ereg\Remind32.exe
O4 - Global Startup: Event Reminder.lnk = C:\PMG4\PMREMIND.EXE
O4 - Global Startup: DLHelperEXE.exe
O4 - Global Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {9D41D98A-9791-472B-B576-547F3842312A} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9D41D98A-9791-472B-B576-547F3842312A} - (no file) (HKCU)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {00000000-8c7d-4ea8-b113-9163c935d38e} -
O16 - DPF: {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} -
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol....oach_core_1.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1115159108159
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.n...tivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E80B1CF2-490B-4C78-BDFD-315E41367333}: NameServer = 205.188.146.145
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • 0

#6
lmrtjm

lmrtjm

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
If I did not download the information that you instructed me to correctly please inform in simple language. I double clicked on the link and I beleive it did what it was supposed to do. Also, when I try to run Hijackthis I get a message telling me that I should move this file out of a temp folder. I thought I did this. I moved it to programs. I appreciate your patience. But as I said before, when it comes to behind the scenes computer work I am in the dark. Thanks for all your help.
  • 0

#7
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
The log still doesnt show any updates. That can happen sometimes though, so could you please go to http://www.howtotell.com (MS website) and click on "Windows Validation Assistant" - Let me know what it tells you after you fill it out!
  • 0

#8
lmrtjm

lmrtjm

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
When I ran the "howtotell" link it came back saying that XP was not valid or supported?
  • 0

#9
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
That means you have an invalid CD key, meaning that your copy of Windows is not valid. While we understand you may have bought the PC that way, we still are not able to help you on this forum. We have a strict policy against helping anyone who does not have a legitimate copy of Windows. Thanks for your understanding.

This topic is being closed.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP