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"Windows Explorer has encountered an error and must close"

Started by kaye_bella , Oct 19 2008 04:20 AM

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#1
kaye_bella

Posted 19 October 2008 - 04:20 AM

New Member

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1 posts

Hello!

I have been getting a really annoying error lately every time I reboot.

The error message "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience" appears a few minutes after start-up.

I click "To see what data this error report contains, click here." and it shows this:

AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: ws2_32.dll
ModVer: 5.1.2600.2180 Offset: 0000664d

I have run Spybot S&D, Ad-Aware Professional and Trend Micro OfficeScan but i still get the problem every time I restart my computer.

Although my windows seems to be working properly after I click "don't send" (due to restore settings?), the error message annoys me every time i restart my computer.

What shall I do to repair the problem? Please let me know if you need my HJT log. Thank you and I hope to hear from you soon!

Kaye