[bushygoose]

I was attempting to upgrade windows 98 to windows xp. I purchased windows xp professional and installed it, unfortunately the code I received with the software was not valid and I am unable to get a hold of the seller (they went MIA). Unfortunately there is nothing I can do about this purchase, so I went and purchased from an actual office store Windows XP home edition. I even called Microsoft and they said to contact the vendor I purchased the software from.

My problem is because I installed the Windows XP professional on the computer already, it will not accept an upgrade of the home edition. What can I do to correct this upgrade and use the new upgrade software I just purchased?

I thought about trying to take the computer back to windows 98 with the original cd that came with the computer. Would this work and allow me to re-upgrade to windows xp home edition. Or do I have to buy the entire version on windows xp, to over come this problem.

Any assistance would be greatly appreciated.


Thanks
Computer upgrade malfunction.

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If there's nothing on the computer you want, boot off the XP CD and wipe it. It'll see your Windows installation already. From there you can wipe the computer.

[Neil Jones]

If there's nothing on the computer you want, boot off the XP CD and wipe it. It'll see your Windows installation already. From there you can wipe the computer.

[wannabe1]

Just to add to the information Neil has offered...

You can do a complete fresh install using the XP Upgrade disk. You'll need the valid product key for that disk. Start the install as Neil suggested and format the drive. During the XP installation, you will be asked for proof of a previous version of Windows. Replace the XP disk with your Windows 98 disk...it will verify the version, ask that you replace the 98 disk with the XP disk, and continue with the installation.

[bushygoose]

I tried to boot from the cd and even run the install from the cd. It gives me a message saying that I am unable to upgrade with this cd. This is the cd I bought from an office store. Is there anything else I can try?