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Vista will not install


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#1
jackflash1991

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Hey, I have not been on Geeks to Go for a while but I need your help.
I am trying to install Vista Home Premium onto a PC I just made and for some reason the Vista installer will not load.
What happens is I turn it on, put the disk in, loads up the BIOS stuff, it goes black with the white load bar that says "Windows is loading files..." above it, and then goes completely black and does nothing. Not even an error message or anything.

Any suggestions? I am thinking of formatting the disk with my computer and then trying it.
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#2
jackflash1991

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Ok, I am now trying to see if XP will work on it. I get all the way to "Windows XP Home Edition Setup" and it has a couple of options (Continue, Repair, and Quit). I chose "Continue" and just restarts. Any ideas of what I am doing wrong?
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#3
Troy

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Hi Jack! It's been a while alright...

First up, are you using a genuine Vista disc? Is it in good condition (no scratches)?

Troy
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#4
jackflash1991

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yes, I am for both the XP and Vista. Although I am not 100% if the product keys are valid but that should not be a problem until after the install.
And the disks are in great condition.
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#5
Troy

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First up I suggest you become certain that your product keys are 100% valid and legal to use for this computer.

Next, are you able to run another disc, like a linux live CD? Or, for that matter, memtest?

Perhaps run memtest86+ to check your RAM while you're at it.

Troy
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#6
jackflash1991

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Well I have tried 3 different disks that all have the crazy gold windows logo on them. The disks I have tries: (Vista Home Premium, Vista Home Basic, and XP Home)
They are official copies of the OS. What I am not certain of is the key you plug in after the install for 1 of them. I have not even gotten to the installer yet.

I am thinking it is some kind of hardware or settings problem because of the similar symptoms with the different disks.

Edited by jackflash1991, 21 October 2008 - 06:55 PM.

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#7
jackflash1991

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Update: Got to the "Windows XP Licensing Agreement". I chose "I agree" then it restarts. :)

Edited by jackflash1991, 21 October 2008 - 07:38 PM.

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#8
jackflash1991

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More info: Found out that it gets as far as the "Windows XP Licensing Agreement", before restart, when I shuffle around the boot priority/sequence.

What should the boot priority/sequence be?
CD/DVD drive then HDD
or
HDD then CD/DVD drive

I also attached another CD/DVD drive to see if that was the problem...no luck.
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#9
jackflash1991

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Last thing and I'm done for the night:
Found out there is a new version of the BIOS. It has V1.4 the newest is V1.5
http://global.msi.co...mp;prod_no=1483

Do you think it is worth a try? I kinda forget how to flash the BIOS. I don't have a floppy drive hooked up but I think I did it once with a USB drive.

Edited by jackflash1991, 21 October 2008 - 08:22 PM.

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#10
Troy

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The only methods I know of, to flash the BIOS, are with a floppy drive (the only method I personally will use), or from within Windows.

Does the BIOS properly recognise and display all components?

Have you tried memtest86+, and/or a linux live CD yet?

Have you considered running a hard drive diagnostic test?

It might help if you post a complete list of components - make and model.

Cheers

Troy
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