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Avast MS Outlook/Exchange Plugin Splash Screen

Started by schreineradam , Oct 23 2008 08:58 PM

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#1
schreineradam

Posted 23 October 2008 - 08:58 PM

Member

Member
49 posts

The Avast MS Outlook/Exchange Plugin splash screen keeps popping up even when not using Outlook. It will pop up for a second and then just go away seemingly randomly. I have looked at any setting I can find and also online and have not been able to find why this is happening. Please help!

#2
starjax

Posted 25 October 2008 - 07:55 PM

Global Moderator

Global Moderator
6,678 posts

completely uninstall avast. reboot pc. then reinstall. should fix the issue.

avast had this to say in a related issue:

How to

MS Outlook cannot open without disabling the avast! add-in for MS Outlook. The problem is that now I can't enable it . I tried removing avast! and re installing but that didn't work. I think I need to do something in MS Outlook but am not sure what.

Solution

Make sure that the avast plug-in is not disabled in MS Outlook:

Outlook 2007 > Tools > Trust center > Add-inns > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items.
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.