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Blue Screen of Death c000021a

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I'm getting the Blue Screen of Death with this Stop: c000021a. I couldn't find this specific one on your website or on the Windows XP Solution Center. Here is what it says exactly:

"STOP: c000021a (Fatal System Error) The Windows Logon Process System process terminated unexpectedly with a status of 0xc0000005 (0x0000000 0x00000000). The system has been shut down."

I booted and restored from the Windows XP disk, but it didn't help the next time. It happened again.

I have Windows XP running on a 4-year-old Dell. We've been having a lot of issues with adware and trojans in just the last few weeks. Every time we scan our computer with McAfee, which is every couple days now, we have several adwares and trojans which it quarantines. The security levels on the Internet Options are set at medium-high, but they aren't preventing things from getting in.

If you have any suggestions for what I can do to fix things, I will do it. I'm computer savvy enough to follow any directions you might give.

Thank you
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    motto - Just get-er-done

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Here's a Microsoft article on it.


Personally i would go to the malware forum and find out why you keep getting infected.


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