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Driver errors and also a wireless subsystem error


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#1
cleanprophet

cleanprophet

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I've posted on the malware section as the problems i had were similar to the problems i had when i last had malware problems. However, one of the malware experts there had a good look at the system and found no malware issues, but he did suggest i post here as there were other problems:

Error - 24/10/2008 09:56:59 | Computer Name = SCOTT-932876640 | Source = System Error | ID = 1003
Description = Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.

Error - 24/10/2008 05:06:58 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

These indicate driver errors and also a wireless subsystem error. Unfortunately this is outside of my area of knowledge

I would recommend posting in this section of the forum where the experts on this part of the system are. I would recommend posting the extras.txt only (do not attach)

Also let them know which if any drivers or hardware that you have recently changed

You are clear of Malware as far as I can see

Sorry I could not be of more help


Here is the OTViewIt extras.txt:

OTViewIt Extras logfile created on: 24/10/2008 15:01:17 - Run 3
OTViewIt by OldTimer - Version 1.0.17.0 Folder = C:\Documents and Settings\Scott\Desktop\Various
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1015.23 Mb Total Physical Memory | 399.71 Mb Available Physical Memory | 39.37% Memory free
2.39 Gb Paging File | 1.74 Gb Available in Paging File | 72.92% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048;

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 189.91 Gb Total Space | 83.28 Gb Free Space | 43.85% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: SCOTT-932876640
Current User Name: Scott
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Whitelist: Off
File Age = 30 Days

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url [@ = InternetShortcut] -- C:\WINDOWS\system32\ieframe.dll (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled"=1
"AntiVirusDisableNotify"=0
"FirewallDisableNotify"=0
"UpdatesDisableNotify"=0
"AntiVirusOverride"=0
"FirewallOverride"=0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring"=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring"=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile
"EnableFirewall"=0
"DisableNotifications"=0
"DoNotAllowExceptions"=0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[2008/04/14 01:12:34 | 00,141,312 | ---- | M] (Microsoft Corporation) -- %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019
[2008/04/13 19:53:32 | 00,558,080 | ---- | M] (Microsoft Corporation) -- %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000
[2007/10/18 12:34:02 | 05,724,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger
[2007/10/02 18:18:24 | 00,304,488 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
[2008/04/14 01:12:34 | 00,141,312 | ---- | M] (Microsoft Corporation) -- %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019
[2008/04/14 01:12:28 | 01,695,232 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger
[2007/08/30 18:43:18 | 04,670,704 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger
[2008/05/21 04:37:24 | 12,844,576 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook
[2007/08/29 01:23:36 | 00,340,856 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove
[2008/05/21 05:54:40 | 01,022,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote
[2008/03/15 20:41:11 | 00,254,976 | ---- | M] (Azureus Inc) -- C:\Program Files\Azureus\Azureus.exe:*:Enabled:Azureus
[2008/07/09 09:05:18 | 00,075,304 | ---- | M] (Zone Labs, LLC) -- C:\WINDOWS\system32\ZoneLabs\vsmon.exe:*:Enabled:TrueVector Service
[2008/04/14 01:12:20 | 00,042,496 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\ftp.exe:*:Enabled:File Transfer Program
[2007/07/24 15:17:08 | 00,229,376 | ---- | M] (Apple Inc.) -- C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour
[2008/03/30 10:36:34 | 20,638,504 | ---- | M] (Apple Inc.) -- C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes
[2007/04/23 11:22:14 | 03,068,352 | ---- | M] (Kontiki Inc.) -- C:\Program Files\Kontiki\KService.exe:*:Enabled:Delivery Manager Service
File not found -- C:\Program Files\Winamp Remote\bin\Orb.exe:*:Enabled:Orb
File not found -- C:\Program Files\Winamp Remote\bin\OrbTray.exe:*:Enabled:OrbTray
File not found -- C:\Program Files\Winamp Remote\bin\OrbStreamerClient.exe:*:Enabled:Orb Stream Client
[2008/04/13 19:53:32 | 00,558,080 | ---- | M] (Microsoft Corporation) -- %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000
[2007/10/02 18:18:24 | 00,304,488 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)
[2007/10/18 12:34:02 | 05,724,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Disabled:Windows Live Messenger
[2007/08/30 18:43:18 | 00,091,376 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Disabled:Yahoo! FT Server

========== (O10) Winsock2 Catalogs ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\]
NameSpace_Catalog5\Catalog_Entries\000000000004 [mdnsNSP] -- C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

========== (O18) Protocol Handlers ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\]
[2007/08/24 08:01:46 | 00,224,128 | ---- | M] (Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (grooveLocalGWS:{88FED34C-F0CA-4636-A375-3CB6248B04CD} (HKLM) [Local Groove Web Services Protocol])

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\]
ipp: [HKLM - No CLSID value]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\] - Protocol Handlers
[2007/08/29 00:55:14 | 01,014,128 | ---- | M] (Microsoft Corporation) C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL ipp\0x00000001:{E1D2BF42-A96B-11d1-9C6B-0000F875AC61} (HKLM) [HKLM - MSDAMON.BINDER]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\]
[2007/10/18 11:31:54 | 00,066,072 | ---- | M] (Microsoft Corporation) C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll (livecall:{828030A1-22C1-4009-854F-8E305202313F} (HKLM) [Reg Error: Value does not exist or could not be read.])

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\]
msdaipp: [HKLM - No CLSID value]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\] - Protocol Handlers
[2007/08/29 00:55:14 | 01,014,128 | ---- | M] (Microsoft Corporation) C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL msdaipp\0x00000001:{E1D2BF42-A96B-11d1-9C6B-0000F875AC61} (HKLM) [HKLM - MSDAMON.BINDER]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\] - Protocol Handlers
[2007/08/29 00:55:14 | 01,014,128 | ---- | M] (Microsoft Corporation) C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL msdaipp\oledb:{E1D2BF40-A96B-11d1-9C6B-0000F875AC61} (HKLM) [HKLM - MSDAIPP.BINDER]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\]
[2006/10/26 14:45:02 | 00,873,216 | ---- | M] (Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (ms-help:{314111c7-a502-11d2-bbca-00c04f8ec294} (HKLM) [HxProtocol Class])

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\]
[2007/10/18 11:31:54 | 00,066,072 | ---- | M] (Microsoft Corporation) C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll (msnim:{828030A1-22C1-4009-854F-8E305202313F} (HKLM) [Reg Error: Value does not exist or could not be read.])

========== (O18) Protocol Filters ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\] - Protocol Filters
[2006/10/26 22:41:48 | 00,044,344 | ---- | M] (Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL text/xml:{807563E5-5146-11D5-A672-00B0D022E945} (HKLM) [Microsoft Office InfoPath XML Mime Filter]

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{109D28C7-FB38-483A-9C91-001CB59E2699}"=EPSON CardMonitor
"{1267949C-73FC-4692-AA22-176F5E909647}"=Nokia PC Suite
"{16CD4E04-BBD5-47DC-978D-C3A65B5DD00C}"=Motorola Phone Tools
"{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}"=QuickTime
"{1935085E-2659-4597-8E79-785F47FEA2CB}"=Symantec Real Time Storage Protection Component
"{23B59B9F-C360-11D7-875B-0090CC005647}"=PIF DESIGNER2.1
"{23B59ED4-C360-11D7-875B-0090CC005647}"=EPSON PRINT Image Framer Tool2.1
"{31478BE1-CDE5-4753-A8B2-F6D4BC1FBE09}"=Component Framework
"{3248F0A8-6813-11D6-A77B-00B0D0160050}"=Java™ 6 Update 5
"{3248F0A8-6813-11D6-A77B-00B0D0160060}"=Java™ 6 Update 6
"{3248F0A8-6813-11D6-A77B-00B0D0160070}"=Java™ 6 Update 7
"{341201D4-4F61-4ADB-987E-9CCE4D83A58D}"=Windows Live Toolbar Extension (Windows Live Toolbar)
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}"=WebFldrs XP
"{35E1A8C8-6646-4101-B0AA-42D1EB2AB3AE}"=Windows Live Outlook Toolbar (Windows Live Toolbar)
"{3921A67A-5AB1-4E48-9444-C71814CF3027}"=VCRedistSetup
"{44734179-8A79-4DEE-BB08-73037F065543}"=Apple Mobile Device Support
"{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}"=Bonjour
"{4AD35E01-9BA9-4F0C-B6B7-09C6C8F20D15}"=Nokia Connectivity Cable Driver
"{508CE775-4BA4-4748-82DF-FE28DA9F03B0}"=Windows Live Messenger
"{51062D62-C81B-4912-B74C-1FE11E19287E}"=HOT ALBUM MYBOX
"{55A6283C-638A-4EE0-B491-51118554BDA2}"=Norton Confidential Core
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}"=neroxml
"{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}"=iTunes
"{62120008-8E1E-4807-860D-A8B48F8552DB}"=Norton Protection Center
"{65F5B7AF-3363-11D7-BB6B-00018021113F}"=EPSON PhotoQuicker3.5
"{66A7A386-6F35-41A7-A731-101F0C0153C8}"=Popup Blocker (Windows Live Toolbar)
"{68108E66-D13A-4EE8-A6F4-40E4B90C2A26}"=Windows Live Toolbar Feed Detector (Windows Live Toolbar)
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}"=PowerDVD
"{7299052b-02a4-4627-81f2-1818da5d550d}"=Microsoft Visual C++ 2005 Redistributable
"{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}"=Avanquest update
"{7745B7A9-F323-4BB9-9811-01BF57A028DA}"=Map Button (Windows Live Toolbar)
"{77772678-817F-4401-9301-ED1D01A8DA56}"=SPBBC 32bit
"{77FFBA7E-0973-4F39-BBDB-AC2F537578D2}"=Norton AntiVirus
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}"=Microsoft Silverlight
"{8B7443F5-E141-42A0-AB61-ED2331AAD606}"=4oD
"{900A92BA-19EF-4A34-86CF-7B6C85BDD971}"=VC_MergeModuleToMSI
"{90120000-0010-0409-0000-0000000FF1CE}"=Microsoft Software Update for Web Folders (English) 12
"{90120000-0015-0409-0000-0000000FF1CE}"=Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0016-0409-0000-0000000FF1CE}"=Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0018-0409-0000-0000000FF1CE}"=Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0019-0409-0000-0000000FF1CE}"=Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001A-0409-0000-0000000FF1CE}"=Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001B-0409-0000-0000000FF1CE}"=Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0409-0000-0000000FF1CE}"=Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{3EC77D26-799B-4CD8-914F-C1565E796173}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-040C-0000-0000000FF1CE}"=Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{430971B1-C31E-45DA-81E0-72C095BAB72C}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0C0A-0000-0000000FF1CE}"=Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{F7A31780-33C4-4E39-951A-5EC9B91D7BF1}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-002C-0409-0000-0000000FF1CE}"=Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}"=Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{BEE75E01-DD3F-4D5F-B96C-609E6538D419}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0044-0409-0000-0000000FF1CE}"=Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-006E-0409-0000-0000000FF1CE}"=Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{FAD8A83E-9BAC-4179-9268-A35948034D85}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-00A1-0409-0000-0000000FF1CE}"=Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-00BA-0409-0000-0000000FF1CE}"=Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0114-0409-0000-0000000FF1CE}"=Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0115-0409-0000-0000000FF1CE}"=Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{FAD8A83E-9BAC-4179-9268-A35948034D85}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0117-0409-0000-0000000FF1CE}"=Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}"=2007 Microsoft Office Suite Service Pack 1 (SP1)
"{A4F549A8-2DD0-432D-BA86-F0981336D1DD}"=SymNet
"{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}"=Windows Live installer
"{AC76BA86-7AD7-1033-7B44-A81200000003}"=Adobe Reader 8.1.2
"{AFA4E5FD-ED70-4D92-99D0-162FD56DC986}"=Windows Live Sign-in Assistant
"{B24E05CC-46FF-4787-BBB8-5CD516AFB118}"=ccCommon
"{B508B3F1-A24A-32C0-B310-85786919EF28}"=Microsoft .NET Framework 2.0 Service Pack 1
"{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}"=Apple Software Update
"{BAD8CA9C-77C0-4663-B00B-A8D3B13C341B}"=Motorola Phone Tools
"{C1C185CA-C531-49F5-A6FA-B838405A049D}"=Norton Internet Security
"{C48817E7-AA05-4151-A99D-1E1E550CE801}"=EPSON PhotoStarter3.1
"{C9BED750-1211-4480-B1A5-718A3BE15525}"=REALTEK GbE & FE Ethernet PCI-E NIC Driver
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}"=Microsoft .NET Framework 1.1
"{D5A145FC-D00C-4F1A-9119-EB4D9D659750}"=Windows Live Toolbar
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}"=Ad-Aware
"{DF821FC5-C198-452B-A0D4-82433EFEAE9B}"=OneCare Advisor (Windows Live Toolbar)
"{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}"=Norton AntiVirus Help
"{E80F62FF-5D3C-4A19-8409-9721F2928206}"=LiveUpdate (Symantec Corporation)
"{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}"=AppCore
"{F084395C-40FB-4DB3-981C-B51E74E1E83D}"=Smart Menus (Windows Live Toolbar)
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}"=Realtek High Definition Audio Driver
"{FF477885-5EA8-40D0-ADF3-D4C1B86FAEA4}"=EPSON Print CD
"3D Grandfather Clock Screensaver_is1"=3D Grandfather Clock Screensaver 1.0
"3D Merry Christmas Screensaver_is1"=3D Merry Christmas Screensaver 1.0
"4oD"=4oD
"Adobe Flash Player ActiveX"=Adobe Flash Player ActiveX
"Adobe Flash Player Plugin"=Adobe Flash Player Plugin
"Adobe Shockwave Player"=Adobe Shockwave Player 11
"Army of Darkness 3D Screensaver_is1"=Army of Darkness 3D Screensaver 1.0
"Astro Gemini Screensaver Manager_is1"=Astro Gemini Screensaver Manager 1.2
"Audio Converter Pro"=River Past Audio Converter Pro
"Azureus Vuze"=Azureus Vuze
"Betfred Poker"=Betfred Poker
"blueyonder.MCCInstall"=blueyonder Instant Support Tool
"Cathedral 3D Screensaver_is1"=Cathedral 3D Screensaver 1.0
"Christmas Eve 3D Screensaver_is1"=Christmas Eve 3D Screensaver 1.0
"Christmas Time 3D Screensaver_is1"=Christmas Time 3D Screensaver 1.0
"coverXP"=coverXP (remove only)
"Egyptian Pyramids 3D Screensaver_is1"=Egyptian Pyramids 3D Screensaver 1.0
"eMule"=eMule
"ENTERPRISE"=Microsoft Office Enterprise 2007
"EPSON Printer and Utilities"=EPSON Printer Software
"ESPR300 Reference Guide"=ESPR300 Reference Guide
"ESPR300 Software Guide"=ESPR300 Software Guide
"ESPR300 Standalone Guide"=ESPR300 Standalone Guide
"HDMI"=Intel® Graphics Media Accelerator Driver
"HijackThis"=HijackThis 2.0.2
"IDNMitigationAPIs"=Microsoft Internationalized Domain Names Mitigation APIs
"ie7"=Windows Internet Explorer 7
"InCD!UninstallKey"=InCD
"InstallShield_{1267949C-73FC-4692-AA22-176F5E909647}"=Nokia PC Suite
"InstallShield_{4AD35E01-9BA9-4F0C-B6B7-09C6C8F20D15}"=Nokia Connectivity Cable Driver
"InstallShield_{51062D62-C81B-4912-B74C-1FE11E19287E}"=HOT ALBUM MYBOX
"Magic Forest 3D screensaver_is1"=Magic Forest 3D screensaver 1.0
"Microsoft .NET Framework 1.1 (1033)"=Microsoft .NET Framework 1.1
"Mozilla Firefox (3.0.3)"=Mozilla Firefox (3.0.3)
"MRW!UninstallKey"=InCD EasyWrite Reader
"MSCompPackV1"=Microsoft Compression Client Pack 1.0 for Windows XP
"Nero - Burning Rom!UninstallKey"=Nero OEM
"NeroVision!UninstallKey"=NeroVision Express 2
"NLSDownlevelMapping"=Microsoft National Language Support Downlevel APIs
"NMPUninstallKey"=Nero Media Player
"PsuedoLiveUpdate"=LiveUpdate (Symantec Corporation)
"QHLive Player2.0"=QHLive Player
"SopCast"=SopCast 3.0.3
"Soulseek2"=SoulSeek 157 NS 13
"SSC Service Utility_is1"=SSC Service Utility v4.30
"SymSetup.{C1C185CA-C531-49F5-A6FA-B838405A049D}"=Norton Internet Security (Symantec Corporation)
"TomTom HOME"=TomTom HOME
"Trust 320 SpaceCam"=Trust 320 SpaceCam
"TVAnts 1.0"=TVAnts 1.0
"TVUPlayer"=TVUPlayer 2.3.5.4
"VLC media player"=VideoLAN VLC media player 0.8.6i
"Windows Live Toolbar"=Windows Live Toolbar
"Windows Media Format Runtime"=Windows Media Format 11 runtime
"Windows Media Player"=Windows Media Player 11
"Windows XP Service Pack"=Windows XP Service Pack 3
"WinRAR archiver"=WinRAR archiver
"Winter 3D Screensaver_is1"=Winter 3D Screensaver 1.0
"Winter Night 3D Screensaver_is1"=Winter Night 3D Screensaver 1.0
"WMFDist11"=Windows Media Format 11 runtime
"wmp11"=Windows Media Player 11
"Wudf01000"=Microsoft User-Mode Driver Framework Feature Pack 1.0
"Yahoo! Customizations"=Yahoo! Extras
"Yahoo! Internet Mail"=Yahoo! Internet Mail
"Yahoo! Messenger"=Yahoo! Messenger
"YInstHelper"=Yahoo! Install Manager
"ZoneAlarm Security Suite"=ZoneAlarm Security Suite
"ZoneAlarmSB Uninstall"=ZoneAlarm Spy Blocker

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 17/10/2008 06:15:00 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\SUPERNATURAL.S04E05.HDTV.XVID-NOTV\SAMPLE>
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)

Error - 17/10/2008 06:15:00 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\SUPERNATURAL.S04E05.HDTV.XVID-NOTV\SAMPLE>
in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details:
A
device attached to the system is not functioning. (0x8007001f)

Error - 17/10/2008 07:22:07 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\X-FILES-SEASON1-HQ-DVDRIP-624X464\DISC
1> in the hash map cannot be updated. Context: Application, SystemIndex Catalog

Details:
A
device attached to the system is not functioning. (0x8007001f)

Error - 17/10/2008 07:22:07 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\X-FILES-SEASON1-HQ-DVDRIP-624X464\DISC
1> in the hash map cannot be updated. Context: Application, SystemIndex Catalog

Details:
A
device attached to the system is not functioning. (0x8007001f)

Error - 17/10/2008 07:22:07 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\X-FILES-SEASON1-HQ-DVDRIP-624X464\DISC
1\01.01.79- PILOT (10-09-1993)> in the hash map cannot be updated. Context: Application,
SystemIndex Catalog Details: A device attached to the system is not functioning.
(0x8007001f)

Error - 17/10/2008 07:22:07 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\X-FILES-SEASON1-HQ-DVDRIP-624X464\DISC
1\01.01.79- PILOT (10-09-1993)> in the hash map cannot be updated. Context: Application,
SystemIndex Catalog Details: A device attached to the system is not functioning.
(0x8007001f)

Error - 18/10/2008 19:00:53 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\AC-DC
- BLACK ICE [2008]\COVERS> in the hash map cannot be updated. Context: Application,
SystemIndex Catalog Details: A device attached to the system is not functioning.
(0x8007001f)

Error - 18/10/2008 19:00:53 | Computer Name = SCOTT-932876640 | Source = Windows Search Service | ID = 3013
Description = The entry <C:\DOCUMENTS AND SETTINGS\SCOTT\MY DOCUMENTS\AZUREUS DOWNLOADS\AC-DC
- BLACK ICE [2008]\COVERS> in the hash map cannot be updated. Context: Application,
SystemIndex Catalog Details: A device attached to the system is not functioning.
(0x8007001f)

Error - 19/10/2008 06:15:20 | Computer Name = SCOTT-932876640 | Source = Application Hang | ID = 1002
Description = Hanging application msnmsgr.exe, version 8.5.1302.1018, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 24/10/2008 04:17:12 | Computer Name = SCOTT-932876640 | Source = Application Hang | ID = 1002
Description = Hanging application firefox.exe, version 1.9.0.3188, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

[ System Events ]
Error - 22/10/2008 11:00:44 | Computer Name = SCOTT-932876640 | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.100.11 for the Network Card with network
address 0019663D8E76 has been denied by the DHCP server 192.168.100.1 (The DHCP
Server sent a DHCPNACK message).

Error - 22/10/2008 11:01:29 | Computer Name = SCOTT-932876640 | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 0019663D8E76. The following
error occurred: %%1223. Your computer will continue to try and obtain an address
on its own from the network address (DHCP) server.

Error - 23/10/2008 04:15:54 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

Error - 23/10/2008 09:33:12 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

Error - 23/10/2008 09:35:49 | Computer Name = SCOTT-932876640 | Source = System Error | ID = 1003
Description = Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3
00000000, parameter4 8054a4cb.

Error - 24/10/2008 04:14:06 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

Error - 24/10/2008 04:44:37 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

Error - 24/10/2008 05:06:58 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

Error - 24/10/2008 09:54:19 | Computer Name = SCOTT-932876640 | Source = Service Control Manager | ID = 7001
Description = The Wireless Zero Configuration service depends on the NDIS Usermode
I/O Protocol service which failed to start because of the following error: %%1058

Error - 24/10/2008 09:56:59 | Computer Name = SCOTT-932876640 | Source = System Error | ID = 1003
Description = Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.


< End of report >

Edited by cleanprophet, 25 October 2008 - 02:55 AM.

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#2
happyrock

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look in the add/remove section in the control panel...how many AV programs do you have installed...
list all of the anti malware programs and firewalls you have installed...

your log is showing
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring"=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
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#3
cleanprophet

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I think i used some of those programs (McAfee, Panda etc) when i had malware problems a while back and couldn't use my normal AV programs. I thought i'd removed them all to be honest.

Looking in the add/remove section the only programs there are the following ones from that list in the log:

SymantecAntiVirus
SymantecFirewall
ZoneLabsFirewall

All the others are not in the add/remove section (Ahnlab, ComputerAssociates, Kaspersky, McAfee, Panda, Sophos, Tiny and Trend are not present).
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#4
happyrock

happyrock

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first thing uninstall zone alarm...if you have 2 firewalls they will fight...

exactly what problems are you having...give as much detail as you can...

scan to see exactly which drivers you need or need updates for...
this site here ...DriverMax can scan your system to see what , if any , drivers you need...it free...
======================

or try ...DriverGuide...here...
you will have to register..
# Provides an easy step-by-step process for finding and installing drivers.
# Offers a huge searchable archive of hundreds of thousands of driver/firmware files, manufacturer information, and links.
# Includes discussion boards that give members the opportunity to interact with others with their hardware type, and learn from their experiences (very useful!).
# Offers a drivers found area where members can upload new and hard to find drivers for others to download.
# Provides a driver request board where members can make requests for specific drivers.
# Includes resources for Windows, Mac, Unix/Linux, and other platforms.
# Provides links to helpful tutorials, valuable utilities, and other resources.
# Offers a great collection of old, out of date, and hard to find drivers.
Membership gives you access to more downloads, more features, and is absolutely FREE! Members are given lifetime access to this site.



give us the make and model of your computer and system specs if you know them...
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#5
cleanprophet

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Could it be a conflict between Internet Explorer and Firefox?

Firefox usually has display problems and IE has moments of real slowness. The real problem is that the computer restarts itself from time to time.

Not sure about all the details, but this is info about the system that is available on the tower:

Patriot - PT3420

3.4 GHz

Intel Pentium 4 Processor 550

1024 MMB DDR (512MBx2)

200GB HDD

Integrated SIS Mirage

and it uses XP home edition

Any other specific details that you need?

I'll give DriverMax a go now and see what it finds.
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#6
Troy

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Hi there,

What did DriverMax find?

Did you follow happyrock's instructions?

Troy
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#7
123Runner

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Internet explorer and firefox should not conflict. They are just browsers.
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#8
cleanprophet

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Hi there,

What did DriverMax find?

Did you follow happyrock's instructions?

Troy


It actually found that quite a few drivers needed updating and some of the exsisting drivers on my computer were much older than the current available versions. I updated all the drivers (a lot of them were internet related drivers).

The computer seems to be running fine since i updated all the drivers and it has not restarted itself. There's still some problems with Firefox (sometimes the page reverts to a very basic display and can often fail to display some things at all). Not sure why that is, but it's obviously not a driver or malware issue.
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#9
Troy

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Okay,

You could try uninstalling and reinstalling Firefox, to see if that helps.

Troy
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#10
cleanprophet

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I'll give that a go and see what happens. thanks
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