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Vista - Programs won't launch, won't shut down [RESOLVED]


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#1
salguod

salguod

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HP Pavilion DV6600, Vista Premium SP1, 2GB RAM, Athalon 1.8 Dual Core processor

I already posted in the Vista forum and he suggested I post here. I followed all the steps required before running HJT.

There are more details in the other thread, but I frequently have trouble launching programs. They just won't launch. When that happens, I need to restart and I have to force a restart by holding the power button. It's actually rare that the menu controls for logging off, restart, etc. work. I have had issues with it rebootting as well, more detailed info in the other thread.

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:18:48 AM, on 10/28/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolo...larkActivia.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.winkflash...geUploader5.cab
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace...pointsSetup.exe
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.winkflash...geUploader4.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphoto...ploadClient.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.co....cab?10,0,910,0
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
O23 - Service: TiVo Install Helper (TivoInstallHelper) - Unknown owner - C:\Users\Maria\AppData\Local\Temp\MSIA14B.tmp (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11868 bytes
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#2
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello salguod, and welcome to Geeks to go. :)
Sorry about the delay.

Lets get a fresh look at your computer.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)


You will need to use more then one reply for the logs to fit.
  • 0

#3
salguod

salguod

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Thanks for your response. Here's the log.txt:

---------------------------------------------------------

Logfile of random's system information tool 1.04 (written by random/random)
Run by Maria at 2008-10-31 23:31:10
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 91 GB (63%) free of 144 GB
Total RAM: 1982 MB (57% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:31:39 PM, on 10/31/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\Maria\AppData\Local\Temp\RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
\BANNER\Master Data\Shared Documents\Computer\random\rsit\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Maria.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolo...larkActivia.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.winkflash...geUploader5.cab
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace...pointsSetup.exe
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.winkflash...geUploader4.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphoto...ploadClient.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.co....cab?10,0,910,0
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
O23 - Service: TiVo Install Helper (TivoInstallHelper) - Unknown owner - C:\Users\Maria\AppData\Local\Temp\MSIA14B.tmp (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11787 bytes

======Scheduled tasks folder======

C:\Windows\tasks\User_Feed_Synchronization-{6BB4B852-A01A-4847-8815-C7D30464CC9E}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-09-03 455960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2007-10-06 2554944]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll [2008-10-22 652784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2007-10-06 2554944]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-03-28 1045800]
"QPService"=C:\Program Files\HP\QuickPlay\QPService.exe [2007-04-23 176128]
"QlbCtrl"=C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [2007-02-13 159744]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2007-09-19 66816]
"hpWirelessAssistant"=C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [2007-03-01 472776]
"WAWifiMessage"=C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe [2007-01-10 317128]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
""= []
"Adobe Photo Downloader"=C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe [2007-09-11 67488]
"SynTPStart"=C:\Program Files\Synaptics\SynTP\SynTPStart.exe [2007-09-15 102400]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-10-03 1234712]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2007-08-24 33648]
"Kernel and Hardware Abstraction Layer"=C:\Windows\KHALMNPR.EXE [2008-02-29 76304]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2007-11-07 86016]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2007-11-07 8534560]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2007-11-07 81920]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-03-03 959976]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2006-11-07 44128]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-19 1233920]
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2007-04-19 484904]
"HPAdvisor"=C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun []
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-10-06 68856]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]
"MsnMsgr"=C:\Program Files\MSN Messenger\MsnMsgr.Exe /background []
"TivoTransfer"=C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe [2008-07-09 1189376]
"TivoServer"=C:\Program Files\TiVo\Desktop\TiVoServer.exe [2008-07-09 1931264]
"TivoNotify"=C:\Program Files\TiVo\Desktop\TiVoNotify.exe [2008-07-09 394240]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Users\Maria\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c2218d14-7aa3-11dc-b3f7-001b248ea6a2}]
shell\AutoRun\command - E:\PortableVault.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c69d167f-8467-11dd-b6da-000000000000}]
shell\AutoRun\command - E:\PortableRoboForm.exe
shell\RoboForm2Go\command - E:\PortableRoboForm.exe


======List of files/folders created in the last 1 months======

2008-10-31 23:31:10 ----D---- C:\rsit
2008-10-28 15:10:24 ----A---- C:\Windows\system32\Faultrep.dll
2008-10-28 15:10:23 ----A---- C:\Windows\system32\wersvc.dll
2008-10-28 15:10:12 ----A---- C:\Windows\system32\win32spl.dll
2008-10-27 20:01:01 ----A---- C:\Windows\system32\javaws.exe
2008-10-27 20:01:01 ----A---- C:\Windows\system32\javaw.exe
2008-10-27 20:01:01 ----A---- C:\Windows\system32\java.exe
2008-10-27 19:27:52 ----D---- C:\Program Files\Trend Micro
2008-10-23 13:36:50 ----A---- C:\Windows\system32\netapi32.dll
2008-10-22 22:49:00 ----D---- C:\Users\Maria\AppData\Roaming\Malwarebytes
2008-10-22 22:48:51 ----D---- C:\ProgramData\Malwarebytes
2008-10-22 22:48:50 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-10-22 22:44:17 ----D---- C:\Windows\ERDNT
2008-10-22 22:42:45 ----D---- C:\Program Files\ERUNT
2008-10-22 18:00:51 ----A---- C:\Windows\system32\EncDec.dll
2008-10-22 18:00:47 ----A---- C:\Windows\system32\psisdecd.dll
2008-10-20 18:02:46 ----D---- C:\Users\Maria\AppData\Roaming\MyScribe
2008-10-20 18:02:21 ----D---- C:\Program Files\CafeScribe
2008-10-15 23:10:19 ----A---- C:\Windows\system32\vsregexp.dll
2008-10-15 23:10:09 ----A---- C:\Windows\system32\zlcommdb.dll
2008-10-15 23:10:09 ----A---- C:\Windows\system32\zlcomm.dll
2008-10-15 23:10:02 ----A---- C:\Windows\system32\vswmi.dll
2008-10-15 23:09:58 ----A---- C:\Windows\system32\zpeng24.dll
2008-10-15 23:09:57 ----A---- C:\Windows\system32\vsxml.dll
2008-10-15 23:09:55 ----A---- C:\Windows\system32\vspubapi.dll
2008-10-15 23:09:54 ----A---- C:\Windows\system32\vsmonapi.dll
2008-10-15 23:09:52 ----A---- C:\Windows\system32\vsdata.dll
2008-10-15 23:08:04 ----A---- C:\Windows\system32\vsutil.dll
2008-10-15 23:08:04 ----A---- C:\Windows\system32\vsinit.dll
2008-10-15 22:59:19 ----D---- C:\Program Files\Zone Labs
2008-10-15 22:59:08 ----D---- C:\Windows\system32\ZoneLabs
2008-10-14 16:06:12 ----A---- C:\Windows\system32\ntkrnlpa.exe
2008-10-14 16:06:11 ----A---- C:\Windows\system32\ntoskrnl.exe
2008-10-14 16:06:06 ----A---- C:\Windows\system32\mshtml.dll
2008-10-14 16:06:03 ----A---- C:\Windows\system32\ieframe.dll
2008-10-14 16:06:02 ----A---- C:\Windows\system32\urlmon.dll
2008-10-14 16:06:01 ----A---- C:\Windows\system32\wininet.dll
2008-10-14 16:06:01 ----A---- C:\Windows\system32\iertutil.dll
2008-10-14 16:06:00 ----A---- C:\Windows\system32\mstime.dll
2008-10-14 16:05:59 ----A---- C:\Windows\system32\jsproxy.dll
2008-10-12 18:42:44 ----A---- C:\Windows\system32\Utility.dll
2008-10-12 18:42:43 ----A---- C:\Windows\system32\gswin32c.exe
2008-10-12 18:42:39 ----D---- C:\Windows\system32\gs
2008-10-12 18:42:28 ----D---- C:\Windows\CRYSTAL
2008-10-12 18:42:28 ----A---- C:\Windows\system32\Pg32.dll
2008-10-12 18:42:28 ----A---- C:\Windows\system32\P2sodbc.dll
2008-10-12 18:42:28 ----A---- C:\Windows\system32\P2irdao.dll
2008-10-12 18:42:28 ----A---- C:\Windows\system32\P2ctdao.dll
2008-10-12 18:42:28 ----A---- C:\Windows\system32\P2bdao.dll
2008-10-12 18:42:28 ----A---- C:\Windows\system32\P2bbnd.dll
2008-10-12 18:42:28 ----A---- C:\Windows\system32\Crpaig32.dll
2008-10-12 18:42:27 ----A---- C:\Windows\system32\Implode.dll
2008-10-12 18:42:27 ----A---- C:\Windows\system32\Co2c40en.dll
2008-10-12 18:42:26 ----A---- C:\Windows\system32\Crpe32.dll
2008-10-12 18:42:17 ----D---- C:\TrialPDF-file

======List of files/folders modified in the last 1 months======

2008-10-31 23:31:39 ----D---- C:\Windows\Temp
2008-10-31 23:31:28 ----D---- C:\Windows\Prefetch
2008-10-31 23:29:06 ----D---- C:\Windows\Internet Logs
2008-10-31 23:26:32 ----D---- C:\Windows\SMINST
2008-10-31 23:25:07 ----D---- C:\Windows\System32
2008-10-31 23:25:07 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-10-31 23:25:06 ----D---- C:\Windows\inf
2008-10-31 22:40:52 ----D---- C:\ProgramData\Google Updater
2008-10-31 17:07:53 ----SHD---- C:\System Volume Information
2008-10-29 03:00:35 ----D---- C:\Windows\winsxs
2008-10-28 20:53:35 ----D---- C:\Program Files\HP Games
2008-10-28 20:50:11 ----D---- C:\ProgramData\WildTangent
2008-10-28 20:49:23 ----SHD---- C:\Windows\Installer
2008-10-28 20:49:22 ----RD---- C:\Program Files
2008-10-28 20:48:44 ----D---- C:\Program Files\HP
2008-10-28 15:10:04 ----D---- C:\Windows\system32\catroot
2008-10-27 20:01:00 ----D---- C:\Program Files\Java
2008-10-27 19:22:57 ----D---- C:\Windows\system32\catroot2
2008-10-25 08:23:57 ----SD---- C:\Windows\Downloaded Program Files
2008-10-23 17:49:15 ----RSD---- C:\Windows\Fonts
2008-10-23 08:46:32 ----D---- C:\Windows\rescache
2008-10-22 23:00:38 ----D---- C:\Windows
2008-10-22 22:49:44 ----D---- C:\Windows\system32\drivers
2008-10-22 22:48:51 ----HD---- C:\ProgramData
2008-10-22 22:18:48 ----D---- C:\Windows\Microsoft.NET
2008-10-22 22:18:00 ----D---- C:\Windows\ehome
2008-10-22 22:16:45 ----D---- C:\Program Files\CONEXANT
2008-10-15 03:42:09 ----D---- C:\Windows\Minidump
2008-10-15 03:28:47 ----D---- C:\Program Files\Windows Mail
2008-10-15 03:28:42 ----D---- C:\Windows\system32\migration
2008-10-15 03:19:16 ----D---- C:\ProgramData\Microsoft Help
2008-10-14 06:18:45 ----HD---- C:\$AVG8.VAULT$
2008-10-07 15:19:40 ----A---- C:\Windows\system32\mrt.exe
2008-10-06 22:39:43 ----D---- C:\Program Files\Picasa2
2008-10-04 08:02:30 ----D---- C:\Users\Maria\AppData\Roaming\Adobe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG AVI Loader Driver x86; C:\Windows\System32\Drivers\avgldx86.sys [2008-09-03 97928]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver; C:\Windows\System32\Drivers\avgmfx86.sys [2008-07-06 26824]
R1 eabfiltr;eabfiltr; C:\Windows\system32\DRIVERS\eabfiltr.sys [2006-11-30 8192]
R1 Vsdatant;Zone Alarm Firewall Driver; C:\Windows\system32\DRIVERS\vsdatant.sys [2008-03-03 279440]
R2 MCSTRM;MCSTRM; C:\Windows\system32\drivers\MCSTRM.sys [2007-11-05 8413]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 rimmptsk;rimmptsk; C:\Windows\system32\DRIVERS\rimmptsk.sys [2007-02-24 39936]
R2 rimsptsk;rimsptsk; C:\Windows\system32\DRIVERS\rimsptsk.sys [2007-01-23 42496]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\Windows\system32\DRIVERS\rixdptsk.sys [2007-01-23 37376]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-07-10 8704]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2008-05-16 1207288]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-19 14208]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-03-03 188416]
R3 HBtnKey;HBtnKey; C:\Windows\system32\DRIVERS\cpqbttn.sys [2006-06-28 9472]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-06-20 984064]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-06-20 208896]
R3 LHidFilt;Logitech SetPoint KMDF HID Filter Driver; C:\Windows\system32\DRIVERS\LHidFilt.Sys [2008-02-29 35344]
R3 LMouFilt;Logitech SetPoint KMDF Mouse Filter Driver; C:\Windows\system32\DRIVERS\LMouFilt.Sys [2008-02-29 36880]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2007-03-07 1059112]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2007-11-07 8231584]
R3 nvsmu;nvsmu; C:\Windows\system32\DRIVERS\nvsmu.sys [2007-02-16 12032]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-19 88576]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-03-28 199472]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-06-20 660480]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-19 11264]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 BCM43XV;Broadcom Extensible 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2008-05-16 1207288]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 E100B;Intel® PRO Adapter Driver; C:\Windows\system32\DRIVERS\e100b325.sys [2006-11-02 163328]
S3 evomouflt;Evoluent Mouse Filter Service; C:\Windows\system32\DRIVERS\evomouflt.sys [2007-06-13 15104]
S3 HdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDART.sys [2007-06-26 163328]
S3 HSFHWAZL;HSFHWAZL; C:\Windows\system32\DRIVERS\VSTAZL3.SYS [2006-11-02 200704]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-10-18 1380864]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 NPF;NetGroup Packet Filter Driver; C:\Windows\system32\drivers\npf.sys [2007-01-25 42000]
S3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2006-11-02 132352]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6; C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [2007-09-11 124832]
R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-09-03 231704]
R2 CLCapSvc;CyberLink Background Capture Service (CBCS); C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe [2007-04-23 262243]
R2 CLSched;CyberLink Task Scheduler (CTS); C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe [2007-04-23 106593]
R2 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-10-22 168432]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2007-09-19 65536]
R2 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2006-05-02 135168]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-04-19 75304]
R2 TivoBeacon2;TiVo Beacon; C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe [2008-07-09 868864]
R2 vsmon;TrueVector Internet Monitor; C:\Windows\System32\ZoneLabs\vsmon.exe [2008-03-03 79400]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-07-10 386560]
S2 TivoInstallHelper;TiVo Install Helper; C:\Users\Maria\AppData\Local\Temp\MSIA14B.tmp /service []
S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2007-10-27 654848]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 LBTServ;Logitech Bluetooth Service; C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe [2008-05-02 121360]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2007-08-24 68464]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-02-12 880640]
S3 rpcapd;Remote Packet Capture Protocol v.0 (experimental); C:\Program Files\WinPcap\rpcapd.exe [2007-01-25 93048]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-02-17 74656]

-----------------EOF-----------------
  • 0

#4
salguod

salguod

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And here's info.txt:

----------------------------------------

info.txt logfile of random's system information tool 1.04 2008-10-31 23:31:41

======Uninstall list======

2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player 9 ActiveX-->C:\Windows\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Elements 6.0-->msiexec /I {F54AC413-D2C6-4A24-B324-370C223C6250}
Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A80000000002}
Adobe Shockwave Player-->C:\Windows\System32\Adobe\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Adobe\SHOCKW~1\Install.log
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Canon Inkjet Printer Driver Add-On Module-->C:\Program Files\Common Files\Canon\IJ\InboxPrnV100\SETUP.EXE -R
CDDRV_Installer-->MsiExec.exe /I{0C826C5B-B131-423A-A229-C71B3CACCD6A}
Citrix Presentation Server Client-->MsiExec.exe /I{B2AE44CB-2AAB-4C08-A54B-D264BD604DA8}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HD Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO_HDA\UIU32a.exe -U -IQv30CFza.INF
Coupon Printer for Windows-->"C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
DeductionPro 2007-->"C:\Program Files\InstallShield Installation Information\{8A5EBB62-ADE7-41E2-8884-1517DE3505D1}\setup.exe" -runfromtemp -l0x0009 -removeonly
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
ESU for Microsoft Vista-->MsiExec.exe /X{54F7A791-38DE-4439-AB3F-B3F7DDA89C75}
e-Sword-->MsiExec.exe /I{87791AF4-4D4C-43DC-97BF-05EEEE5187F2}
ExtractNow-->"C:\Program Files\ExtractNow\unins000.exe"
FTDI USB-to-Serial Converter Drivers-->C:\Windows\system32\ftdiunin.exe C:\Windows\system32\ftdiunin.ini
Funtime Scrapbooking Pro-->"C:\Program Files\InstallShield Installation Information\{3A98C63D-F3B9-4455-B5F3-DBC6D679954B}\setup.exe" -runfromtemp -l0x0009 -removeonly
FunTime Scrapbooking Pro-->C:\Program Files\InstallShield Installation Information\{6A496DE9-6AFA-4AFD-B4C7-8C529F247DA7}\Setup.exe -runfromtemp -l0x0009 -removeonly
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDA_HSF\UIU32m.exe -U -IwqcVenz.inf
Hewlett-Packard Active Check for Health Check-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent for Health Check-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Active Support Library 32 bit components-->MsiExec.exe /I{6D3DB611-D5E8-4E4B-8952-0D3F549F9CC6}
HP Active Support Library 32 bit components-->MsiExec.exe /I{FAB0C302-CB18-4A7A-BA03-C3DC23101A68}
HP Active Support Library-->C:\Program Files\InstallShield Installation Information\{11BB336F-0E58-4977-B866-F24FA334616B}\setup.exe -runfromtemp -l0x0409
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB5E289E-76BF-4251-9F3F-9B763F681AE0}\setup.exe" -l0x9 -removeonly
HP Doc Viewer-->MsiExec.exe /I{082702D5-5DD8-4600-BCE5-48B15174687F}
HP Easy Setup - Frontend-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40F7AED3-0C7D-4582-99F6-484A515C73F2}\setup.exe" -l0x9 -removeonly
HP Help and Support-->MsiExec.exe /I{9061CEF2-51F5-42C9-8A70-9ED351C6597A}
HP Photosmart Essential 2.0-->C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Product Detection-->MsiExec.exe /X{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
HP Quick Launch Buttons 6.20 B1-->C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe -runfromtemp -l0x0009 uninst
HP QuickPlay 3.2-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\setup.exe" -uninstall
HP User Guides 0057-->MsiExec.exe /I{DDFD9BA2-8E26-4E49-92AE-882424DAB1BC}
HP Wireless Assistant-->MsiExec.exe /I{D32067CD-7409-4792-BFA0-1469BCD8F0C8}
HPNetworkAssistant-->MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
Java™ 6 Update 3-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java™ 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Java™ SE Runtime Environment 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
KhalInstallWrapper-->MsiExec.exe /I{3101CB58-3482-4D21-AF1A-7057FC935355}
Logitech SetPoint-->C:\Program Files\InstallShield Installation Information\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}\setup.exe -runfromtemp -l0x0009 -removeonly
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISER /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{91120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Project Professional 2003-->MsiExec.exe /I{913B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Outlook Personal Folders Backup-->MsiExec.exe /X{C63E7C60-25EB-11D3-8EDA-00A0C911E8E5}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MSCU for Microsoft Vista-->MsiExec.exe /I{F7F3B252-E772-48AA-93EB-7964BC326067}
MSN-->C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
muvee autoProducer 6.0-->C:\Program Files\InstallShield Installation Information\{0BFC200F-C45D-4271-AF34-4CA969225DEB}\setup.exe -runfromtemp -l0x0009 -removeonly
MyScribe-->"C:\Program Files\CafeScribe\MyScribe\uninstall.exe"
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
Pdf995 (installed by TaxCut)-->C:\Program Files\pdf995\setup.exe uninstall
PdfEdit995 (installed by TaxCut)-->C:\Program Files\pdf995\res\utilities\thinsetup.exe - uninstall
PHStat2 version 2.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{363798A0-FE16-4BA8-8119-572A02202DBF}\setup.exe" -l0x9
Picasa 2-->"C:\Program Files\Picasa2\Uninstall.exe"
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
Roxio Activation Module-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Roxio Creator Audio-->MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator Basic v9-->MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Copy-->MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data-->MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator EasyArchive-->MsiExec.exe /I{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
Roxio Creator Tools-->MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Basic v9-->MsiExec.exe /I{33C65B6A-5D73-4E3E-A1F9-127C27BD3F72}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB955936)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {1D94099C-2BBA-440E-BD5E-093BBDF8F028}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office Excel 2007 (KB955470)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {6E8637D8-10D6-4568-AA06-E2706F31685E}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office Publisher 2007 (KB950114)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
Security Update for Microsoft Office system 2007 (KB951808)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office Word 2007 (KB950113)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
SmartAudio-->C:\Program Files\Conexant\SmartAudio\SETUP.EXE -U -ISmartAudio /F1"C:\Program Files\InstallShield Installation Information\{E621DCAF-82F7-4F6D-B563-B6A4004B2397}\setup.iss" /S
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
TaxCut Ohio 2007-->MsiExec.exe /X{D4C005F8-44C9-4EF3-A1ED-061BB4802E21}
TaxCut Pennsylvania 2007-->MsiExec.exe /X{F8E8BF1C-5AE4-4B36-8ACC-6DF7ED2D409F}
TaxCut Premium + State 2007-->MsiExec.exe /X{663E217E-FC26-4249-9E8E-F190CD63E737}
TiVo Desktop 2.6.2-->MsiExec.exe /X{4E839090-3B68-436A-B3CF-A2A08C38DD26}
Trial PDF-file v3.0-->C:\TRIALP~1\UNWISE.EXE /A C:\TRIALP~1\INSTALL.LOG
Update for Microsoft Office Outlook 2007 (KB952142)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {4AD3A076-427C-491F-A5B7-7D1DE788A756}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Outlook 2007 Junk Email Filter (kb957258)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {E070CDA4-A8DD-47FA-89A0-F5DA5D5DDFF9}
WinPcap 4.0-->C:\Program Files\WinPcap\uninstall.exe
Wishblade Advanced Controller-->C:\Windows\IsUninst.exe -f"C:\Program Files\Wishblade Advanced Controller\Uninst.isu"
Wishblade Advanced-->C:\Windows\IsUninst.exe -f"C:\Program Files\Wishblade Advanced\Uninst.isu"
WM Recorder 12.0-->C:\Program Files\WMR11\Uninstal.exe
ZoneAlarm-->C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe

======Security center information======

AV: AVG Anti-Virus Free
FW: ZoneAlarm Firewall
AS: AVG Anti-Virus Free (disabled)
AS: Windows Defender

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Windows\system32\gs\gs7.05\bin
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 104 Stepping 1, AuthenticAMD
"PROCESSOR_REVISION"=6801
"NUMBER_OF_PROCESSORS"=2
"PLATFORM"=MCD
"PCBRAND"=Pavilion
"OnlineServices"=Online Services
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"USERPART"=E:
"tvdumpflags"=8

-----------------EOF-----------------
  • 0

#5
Jimmy2012

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Hello salguod,

STEP 1
Please reopen HijackThis and click on Do a system scan only. And put a check next to the following line.

O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace...pointsSetup.exe

Once you have the check in that line please make sure all open windows are closed (keep HijackThis open) and click Fix checked on HijackThis. A box will open up asking if you want to fix the selected item, please click Yes. After you have fixed that line you can close HijackThis.

STEP 2
  • Please start Malwarebytes' Anti-Malware and update it.
  • To update please do this, click Update and then click Check for Updates.
  • It will now install any updates it finds.
  • Once it is done updating please click Scanner and then click "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
~~~~~~~~~~~
In your next reply please have these logs.
The Malwarebytes log
And a fresh HijackThis log
  • 0

#6
salguod

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I'm stepping out for most of the day, but wanted to comment before I did those steps. Does that line refer to a service called MyPoints? If so, my wife (it's her PC) has subscribed to it for years and used it on 2-3 computers without issue. I don't want to remove MyPoints, it's a legit coupon/discount kind of thing.

The domain isn't www.mypoints.com, so perhaps it's a spoof? Or is there something about MyPoints that you know that I don't?

Thanks.
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#7
Jimmy2012

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Hello salguod,
From what I can see that line is related to a DogPile Toolbar and needs to be deleted.
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#8
salguod

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Done. New HJT log:

---------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:57:53 PM, on 11/1/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolo...larkActivia.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.winkflash...geUploader5.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.winkflash...geUploader4.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphoto...ploadClient.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.co....cab?10,0,910,0
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
O23 - Service: TiVo Install Helper (TivoInstallHelper) - Unknown owner - C:\Users\Maria\AppData\Local\Temp\MSIA14B.tmp (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11520 bytes
  • 0

#9
salguod

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MBAM log:

----------------------------------------------------------

Malwarebytes' Anti-Malware 1.30
Database version: 1354
Windows 6.0.6001 Service Pack 1

11/1/2008 6:57:22 PM
mbam-log-2008-11-01 (18-57-22).txt

Scan type: Quick Scan
Objects scanned: 51399
Time elapsed: 4 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
  • 0

#10
salguod

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BTW - My wife this afternoon hit a site that popped up Antivirus 2009 messages. She kept hitting cancel on each message, but they kept popping up and she forced a reboot to stop it.

Also, it seems that if the computer sits idle for any length of time, no programs will launch and it won't shut down via the menu, you have to hold the power switch. Initially I thought it might be related to going to sleep or hibernating, but switching all that off, including the screen saver, didn't help.

Thanks again for all your help.
  • 0

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#11
Jimmy2012

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Hello salguod,

BTW - My wife this afternoon hit a site that popped up Antivirus 2009 messages

Have you been getting any more pop-ups from that?

Also, it seems that if the computer sits idle for any length of time, no programs will launch and it won't shut down via the menu

I am not sure on those problems, it is not looking like you have malware that would be doing that. Lets do another scan and see if it can pick anything up.




Please do an online scan with Kaspersky WebScanner
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure the following is checked.
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

  • 0

#12
salguod

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Hello salguod,

BTW - My wife this afternoon hit a site that popped up Antivirus 2009 messages

Have you been getting any more pop-ups from that?


No, just at that time.

Also, it seems that if the computer sits idle for any length of time, no programs will launch and it won't shut down via the menu

I am not sure on those problems, it is not looking like you have malware that would be doing that. Lets do another scan and see if it can pick anything up.


Well, I guess it's good news that there isn't malware, but that's the problem I'm trying to solve. Once we're through with malware, any advice on getting to the bottom of that would be helpful.


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, November 2, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, November 02, 2008 00:35:13
Records in database: 1366656
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 182119
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 03:25:24


File name / Threat name / Threats count
C:\Users\Maria\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Maria\AppData\Local\Temp\IDC1.tmp\[1]PopularScreenSaversFWBInitialSetup1.0.1.0[1].cab Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.bn 1

The selected area was scanned.
  • 0

#13
Jimmy2012

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Hello salguod,

Once we're through with malware, any advice on getting to the bottom of that would be helpful.

I am really not sure on that, once we are done here I would go ahead post back in the Vista topic you have and tell them that you are still having problems after being cleared from the malware forum. They should be able to help you out over there. :)



The Kaspersky scan found a few things in your temp folders, please use this program to get rid of them.



Please download ATF Cleaner by Atribune.

Caution: This program is for Windows 2000, XP and Vista only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
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#14
salguod

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Hello salguod,

Once we're through with malware, any advice on getting to the bottom of that would be helpful.

I am really not sure on that, once we are done here I would go ahead post back in the Vista topic you have and tell them that you are still having problems after being cleared from the malware forum. They should be able to help you out over there. :)


Now that you mention it, that's what they told me to do, come here and get things cleaned up adn then come back when it was done.


The Kaspersky scan found a few things in your temp folders, please use this program to get rid of them.


Done. Anything else?
  • 0

#15
Jimmy2012

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Hello salguod,
Your logs look clean. :)
Just a few more things to do.






Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.







You are using a old version of Adobe Acrobat Reader, please update it here.







Please download OTCleanIt and save it to your Desktop.
  • Double-click OTCleanIt.exe
  • Click the CleanUp! button to begin removing tools used to clean your computer
  • If you are prompted to Reboot during the cleanup, please select Yes

Please remove any leftover tools used to clean your computer as well.







Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]
System Restore will now be active again.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spywareguard: Is realtime protection from spyware.

2. Spywareblaster: Helps protect against any bad ActiveX from installing on your computer.

3. SuperAntiSpyware: Use this program to help remove any spyware that may have gotten on your computer.

4. FireFox: This is a great alternate browser over Internet Explorer. Firefox is much more secure then Internet Explorer and also has a bulilt in pop up blocker.

5. ATF Cleaner: This program cleans out your temporary files. This is a great tool that can help speed your computer up.

6. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

7. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein




After doing the above please let me know so I can go ahead and close this up, and you can go ahead and post back in the Vista forum.

Good luck in getting your computer fixed up, sorry I was not able to do much.
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