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Headphone Not Working On Brand New Laptop


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#1
newbiefollies

newbiefollies

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Hi! I just bought a Compaq Presario C797VU laptop. It came with DOS but this was changed to Windows XP. The in-built speakers are working fine but if I plug a headphone into the jack meant for it, the sound continues to play through the in-built speakers & no sound comes through the headphone. The headphone works fine in other laptops.
I rang up Compaq & they said that the laptop is meant for Vista & there will be many problems related to drivers if I continue with XP.
As I do not want to change my OS from XP to Vista, I would like to request you for help with my headphone problem. Thanks in advance,
newbiefollies
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#2
The Admiral

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You could try this thread, it's the only thing I can find. Cheryl's posts are the ones with the instructions in them.

There is no guarantee these drivers will work, because HP makes drivers that are specific to the model of the computer, model of the card, and operating system. Since they did not make drivers for XP, we have to find XP drivers that might work for your computer/card.
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#3
Troy

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Hey The Admiral,

Reckon you could find that link again? I think you've forgotten to add it in.

To newbiefollies,

The only advice I'm going to give you is to use Vista, as that's what OS is recommended by the manufacturer for your particular computer. If The Admiral does find the link again and it doesn't help you, I highly doubt you'll find much other help around.

Troy
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#4
The Admiral

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Sorry about that!

Here's the link.
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