[Phillipsp]

Got a couple blue screens today and before i could run a system scan i come to a black screen. Computer still running but nothing on screen. Shut it down and restart....nothing no bios, nothing. Lights up and hear everything spin up but no screen. hooked up to an external Monitor and nothing. Tried booting from disk and nothing. Opened it up and took out HD and RAM and reseated everything and still nothing. I am lost. computer is less than a year old.

Running AMD Processor
Windows Vista home premium.
2 or 3 gig of ram can't remember exactly.


HELP

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1) take out hard drive and see if laptop boots, or at least beeps at you (can do the same thing when you take memory out and try booting without it). This just test to see if the bios is functioning.

1) disconect power and take out the battery. Leave unplugged overnight.

2)connect power (no battery) and see if system will power on.

I'm betting that something went haywire with your video. If you can't make ay progress with the above steps, then you will probably need to contact hp.

[starjax]

1) take out hard drive and see if laptop boots, or at least beeps at you (can do the same thing when you take memory out and try booting without it). This just test to see if the bios is functioning.

1) disconect power and take out the battery. Leave unplugged overnight.

2)connect power (no battery) and see if system will power on.

I'm betting that something went haywire with your video. If you can't make ay progress with the above steps, then you will probably need to contact hp.

[Phillipsp]

Tried the booting with no harddrive and still nothing. not even beeps like a bad boot or anything. i emailed HP last night and they told me it sounds like I need to send it in. i took the hard drive out and put in the wifes laptop so i could get my stuff off the hd before i send it in . I pulled the dump files off to let you guys tinker with and see what it says. Also what program would I use to open these dump files?

Hope you can see something in the dumpfiles to give me some insight.

Thanks again
Phil

Attached Files

•  Mini103008_01.zip   28.97KB   175 downloads
•  Mini102908_02.zip   29.95KB   136 downloads
•  Mini102908_01.zip   21.36KB   130 downloads
•  Mini102108_01.zip   26.92KB   150 downloads
•  Mini102008_01.zip   22.83KB   254 downloads
•  Mini101608_01.zip   23.66KB   160 downloads