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Task Manager is just notn opening


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#1
Mac6919

Mac6919

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Hi , after trawling the internet for a day and a half I finally decided to join this forum to see if I can get some specialist advice on one or two problems I'm having.

Mainly,

I can't access Task Manager whether through
1) Ctrl-Alt-Del, or Ctrl-Shift-Esc
2) right clicking on toolbar and selecting it, or
3) Start - Run - taskmgr - Enter.

None of these work. When I try the taskmgr Run option it says "Windows cannot find taskmgr". However if I do a search for it on my computer it brings up eight or nine files named task manager.

I think its a virus/malware/dodgy application blocking task manager from opening, from what Ive read however I just can't find a way to fix it. I really need this fixed as well because when I fix it I should be able to end the process of a dodgy pop up I've started getting(trojan-keylogger.win32.fung). Anyway thats a seperate issue.

As Im only a standard computer user, i.e. surf Internet etc I'm not too sure/confident of providing logs?? or running in Safe mode which is just some of the answers Ive came across.

If anyone has a solution I would really appreciate this, and if you can please keep it simple:)

Thanks
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#2
Rorschach112

Rorschach112

    Ralphie

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
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