I have been using Norton Ghost for a few years now. Since i have got used to its quirks i find it rather easy to use. For a quite good tutorial i would look at this website.http://ghost.radified.com/
Recently i bought Acronis True Image 11, thinking it may be easier to use. I used it to make a image of one of my systems and tried reinstalling from the CD set i made. This was a failure, so now i am in the process of figuring out what i did wrong. Going to the Acronis Forum, no one there really knows what went wrong. So i will keep working with this until i can get it right. I am getting ready to try this again very soon on a compaq system i have.
While i had the same problem with Ghost the first time i used it i did fine the radified website which helped a great deal to set me straight. I cannot find a similar website for Acronis so i am plodding along trying to learn the system.
I also have used Paragon Drive Copy 8 for moving a complete system from a 20 G IDEhard drive to a larger 40 gig partition on a 160 gig IDE drive with great success the very first time. Since then i have used it to transfer systems from one drive to another drive 5 times now with no problems on any transfer. I have not tried this on SATA drives yet( just waiting for someone to need me to do this for them).