And sometimes, when shutting down, Windows would warn: another user is logged on. Running "New Users" at the command prompt returned this:
Administrator Craig Guest
I am "Craig." Why am I logged on as a "guest"? And the "HelpAssistant?" I ran HijackThis, was surprised to see so many HBOs and other things. I tried to attach the HiJackThis report but got this message: "Upload failed. You are not permitted to upload this type of file." I don't know why it failed. Thank you for any help you can give me.