[jaxrheum]

Dell laptop running vista all of a sudden wont boot. ran startup repair from the backup disc , no help. The last thing done was a auto update from microsoft. here is the error message


problem signature

01 autofailure
02 6.0.6000.16386.6.0.6001.18000
03 6
04 393220
05 no root cause
06 no root cause
07 0
08 2
09 wrp repair
10 87

os version 6.0.6000.2.0.0.256.1

local id 1033

appreciate any help

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Hello,
Can you boot in to safe mode?
When turning the machine on press F2 untill the computer beeps at you.
If you can get to the boot option menu you can try last known good configuratin or safe mode.
Do you have Norton antivirus?
Do you get any error messeges like can not find media or any other error messeges?

[hfcg]

Hello,
Can you boot in to safe mode?
When turning the machine on press F2 untill the computer beeps at you.
If you can get to the boot option menu you can try last known good configuratin or safe mode.
Do you have Norton antivirus?
Do you get any error messeges like can not find media or any other error messeges?

[jaxrheum]

can get to safe mode but still will not boot from last good configuration

dont have norton

no other error messages

[hfcg]

Try to do a system restore in safe mode.
What changes did you make before this happened?
Please include Windows updates as well as hardware or software changes.

[jaxrheum]

System restore in safe mode tried,but still unable to boot.
Some type of error message flashs by so fast but cant read

The last thing done to the computer was a auto windows update just prior to closing the computer. don't know what the update was . No other hardware/software changes that i know of.

Thanks for your help