[TechnoDumb]

Good morning. I found two replies on here which seem to have disposed of that piece of garbage Ask, crossing my fingers that I haven't messed up :-). One was on the first page of this thread about changing about:config and keyword:URL, and the second was about deleting the auto-update of ask from scheduled tasks (which I didn't even know existed). Thank you very much!

[rshaffer61]

Thank you for your post and letting us know a past topic or topics helped you to resolve your issue.
Congratulations and come back anytime you have any other issues and we will be glad to assist you.

[useralex]

Thanks, guys thread was extremely helpful, I used this video tutorial to fix it. Quite easy way. Ask.com toolbar removal

[brycrip]

I don't see anything on the current firefox page that says "tools" And I tried Tiwul's fix and had no success. (What are you supposed to type in?) Is this thread out of date? How the heck does a non-geek get rid of ASK?
Thanks, Bry

[DonnaB]

brycrip, on 19 March 2013 - 01:58 PM, said:

I don't see anything on the current firefox page that says "tools" And I tried Tiwul's fix and had no success. (What are you supposed to type in?) Is this thread out of date? How the heck does a non-geek get rid of ASK?
Thanks, Bry

Hi brycrip,

"Ask" is much easier to remove with the special tools that are used in the Virus, Spyware, Malware Removal forum. Please follow the instructions here beginning with Step 2, post your OTL log in a new thread in the Virus, Spyware, Malware Removal forum and someone will be more than happy to help you shortly.

Thank you,

Donna

[brycrip]

Thanx Donna. I'll give it a try.
Best,
Bry

[DonnaB]

Hi brycrip,

You're welcome!

Whenever you have a moment to follow my instructions above, I (or one of the other members) would be more than happy to help.

Donna