Basically, whenever she boots up as soon as she gets to Windows she gets a BSOD with the DRIVER_IRQL_NOT_LESS_OR_EQUAL message, the same thing happens if she boots in to safe mode.
The technical information on the BSOD is as follows:
*** Stop: 0x000000D1 (0X00000018, 0X00000002, 0X00000000,0XF83C825D)
******** iaStor.sys - Address F83C825D base at F83B9000, Datestamp 422f3bcc
beginning dum of physical memory etc etc etc.
As far as i know she hasn't made any changes to hardware or software recently.
I've done a bit of hunting before coming on here, and have tried to reinstall the intel matrix storage manager to no avail. Each time i try this i get an error message saying something like the system does not meet the minimum requirements for this software.
The laptop is a Fujitsu Siemens Amilo Pro v2040.
Oh, i've also tried repairing from a windows disk, but that didn't work either.
One last thing, although the problem happens in safe mode as well, if i boot in to safe mode with command prompt it's fine.
Any suggestions would be brilliant.
Thanks in advance