MS Windows XP, Home Edition, Version 2002, Service Pack 2
Okay, when I used my computer on Saturday, my monitor started blacking out (as if someone was turing it on and off) and eventually went completely black. I forced it to shut down and when I try to boot up in normal mode, my monitor and key board turn off and I get a blue screen saying there was a problem caused by file NV4_disp that it's stuck in infinate loop.
I have been helped in the Post Your Hijack-This Section thinking this was a virus or a worm and everything (I assume since I've not heard back) has checked out but now I'm starting to think this is more of a Dell/XP issue. If anyone is aware of this, could you please offer your assistance? I've done some searching but I really want to confirm what I found before I really mess my computer up. The following is what I found:
Here’s an annoyance that found me today—the sinister “nv4_disp” problem. Hopefully my fix will allow other people to bypass any aggravation, unnecessary purchases, technician costs, or therapy.
The nv4_disp problem
I’ve had my Dell Dimension 8300 for about 18 months. It runs smooth as gravy. I haven’t installed any software in several weeks. I run virus checks and spyware removals regularly.
So wasn’t it great when my computer greeted me with the Blue Screen of Death (BSOD) this morning? For those of you unfamiliar with BSOD, it’s the screen you get when your computer is really screwed. Anyhow, my computer would boot up, show the Dell Bios screen, and then hit the BSOD. Every time I rebooted, same problem.
After booting into Safe Mode first and then rebooting the computer, I was able to get an error on boot that gave me some idea of the problem. The error message said that the “nv4_disp” driver was apparently caught in an infinite loop. My nerdiness came in handy as I figured “nv4_disp” reads a lot like “NVIDIA display,” my video card. Specifically, my NVIDIA Geforce FX 5200 video card. Perhaps I had found the culprit.
The nv4_disp fix
I was able to successfully restore my computer to tip-top shape in 5 easy steps. Here’s my 10 minute solution.
Boot your computer into Safe Mode w/ Networking. For Windows XP users, this is accomplished by pressing F8 repeatedly when your computer is booting up. You will be presented with several options. Choose “Safe Mode w/ Networking.” This will boot Windows XP into Safe Mode, but you will be able to browse the Web.
Go to NVIDIA’s Web site and download the latest display drivers for Windows XP. I saved the 20MB file to my desktop for easy locating later on.
Remove the NVIDIA display drivers currently installed on your machine. To do this, right click on “My Computer,” then select Properties. Click the “Hardware” tab, then click “Device Manager.” You now see a list of hardware devices installed on your computer. Double click “Display Adapters.” You should now see your NVIDIA card listed. Click it once to highlight it, then click the “Uninstall” icon in the upper right of Device Manager menu. Say “peace!” as the NVIDIA drivers are removed from your machine.
Install the updated NVIDIA display drivers. Double-click the NVIDIA setup file you saved to the desktop earlier. The installation will run its course.
Reboot your computer.
After following these steps, Windows XP should start up as usual (prior to our little nv4_disp bug). Your “nv4_disp” problem is officially solved.
EDIT: I tried doing the above but the new driver says it's not compatible with the hard drive when being installed. I am now able to boot up in normal mode but every 15 seconds the monitor blinks off.
Edited by Benjamin Dover, 05 November 2008 - 08:45 PM.