[JoAnn22]

I have a gateway laptop with a Philips CDRW/DVD SCB5265 drive. Up until last week it worked fine. Now, it recognizes DVD's but not CD's. I hear it turning and clicking (the clicking does sound different) as it's trying to read the disk, but then it just stops. If I try to go to that drive to manually read the disk, it says there is no disk in the drive and/or shows that the disk is empty. Again, this only happens with CD's not DVD's. I have tried multiple CD's, a cleaning CD (which it didn't recognize), I've uninstalled and re-installed the driver and deleted the upper and lower filters in the registry. Absolutely nothing has worked. I just don't understand why this all of a sudden happened, and I don't understand why it can play DVD's but not CD's. Does anyone have any ideas as to what has happened, and if there is anything I can do to fix it? I'm about ready to just buy an external cd/dvd player to connect to my usb port, but I would really like to see if I can get this one working. Thanks for your help.

JoAnn

Edited by JoAnn22, 06 November 2008 - 02:05 PM.

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Laser's dead. Most CD/DVD units have two lasers, one for CD and one for DVD. Perfectly possible for one of them to die cutting the drive's usefulness in half.
Go for an external USB drive. It'll be cheaper than an internal laptop drive.

[Neil Jones]

Laser's dead. Most CD/DVD units have two lasers, one for CD and one for DVD. Perfectly possible for one of them to die cutting the drive's usefulness in half.
Go for an external USB drive. It'll be cheaper than an internal laptop drive.

[JoAnn22]

Well, not exactly what I wanted to hear, but I figured as much. Thanks for the help.