I tried posting in the malware forum and the screen said that I didn't have permission to. I'm new and very sorry if this is the wrong area to post my problem.
I've had a new Windows Vista for approximately 4 months. I bought Kaspersky Anti-Virus the same day that I purchased the computer. All was fine.
About the 3rd month, I had a trojan called: Downloader.JS.Agent.cme detected by Kaspersky.
I've waited about 1 month and have scanned my computer numerous times since then, hoping that the file will be deleted by Kaspersky. Wrong. The file remains in my Kaspersky Reports but I believe that it is still somewhere in my pc. If I am wrong, please put my mind at rest.. Kaspersky gives me no more information than the name of the trojan and the "Object" which is actually a URL site.
Since then I've searched the trojan Downloader.JS.Agent.cme on the internet to find more information. All I find are PR spin and nonsense about how great Kaspersky is in detecting the trojan and nothing about the actual removal of it. Kaspersky reports that this trojan is in its top 10 or 20 trojans it was able to detect in its customers pcs. It's bizarre that there's nothing else on it. Don't get me wrong, I do like Kaspersky; I am just exasperated at its user-unfriendliness.
Where do I go from here? I'm tired of seeing this 1 infected file in my Reports. My computer hasn't deteriorated but it bothers me that this is still in my pc. Could someone please point me in the right direction?
Edited by HLG, 06 November 2008 - 06:30 PM.