Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Cant Open Explorer after Blue Screen of Death


  • Please log in to reply

#1
Skywalker27

Skywalker27

    New Member

  • Member
  • Pip
  • 2 posts
Hello all,
A little back ground of my situation. I had downloaded a trial version of Photoshop CS3 only to find out that it didnt work at all. A few hours after that I was on the internet in Explorer when explorer suddenly came up "Page not found" then a few minutes later the Blue screen of Death poped up and looked like this:

-----------------------------------------------------------------------------------------------------------------------

A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IQL_NOT_LESS_OR_EQUAL

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical Information.

*** STOP: 0x000000D1 (0x00000008, 0x00000002, 0x00000000, 0xF7432C10)

*** NDIS.sys – address F7432c10 base at F741D000, datestamp 48025d03

-----------------------------------
Anyhow, the Blue screen would pop up after just 2 minutes when getting to my desktop after a restart. Doing a little reasearch I ended up restoring my PC to the day before I downloaded CS3. Everything worked great after the restore. The blue screen was gone, hoever, I do now have 2 Trojans that I havent had a chance to get rid of. But now I also cannot connect to the browser.

My internet connection is working and when I attempt to access Explorer, the page pops up blank white and says nothing but "connecting" and stays permanantly at that stage.

Does anyone have any idea as to what I need to do to fix this, opposed to an entire wipe?
Any constructive advice would be greatly appreciated.

Thank you for your time
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts

I do now have 2 Trojans that I havent had a chance to get rid of

Travel to Malware Removal - HijackThis™ Logs Go Here section.
  • 0

#3
Skywalker27

Skywalker27

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I removed all the spyware and my computer is "clean" for the moment. However im still getting the same problem. I have a connection and I can even manage to download patches for online games. However the browser just remains at "connecting" and I cant access any webpages. I cant even access "internet options" within the browser.
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts

I removed all the spyware

Yourself?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP