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Frequency Out of Range message on bootup


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#1
dustbegone1xyz

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Our other computer has this message: Frequency Out of Range Try Other Resolutions when it's booted up. You can't change anything, do anything other than pressing the power button to turn it off. If turn the power button for the monitor on BEFORE you boot up it works just fine. No errors. We've tried different settings and we just can't figure out what the problem is.

We've already checked the pins, they appear to be just fine. Nothing bent or missing. It's plugged in tight.

It's an Emachine
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#2
Murray S.

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Howdy:

Have you tired removing the video card through Device Manager and then re-booting? This would allow Windows to find the drivers and set a default setting.

Murray

Edited by Murray S., 08 November 2008 - 08:26 AM.

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#3
dustbegone1xyz

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No I haven't. How do I go about doing that?
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#4
Murray S.

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Go into the Control Panel and click on "System" icon.

When that opens up, click on the "Hardware" tab along the top.

When that screen opens, click on "Device Manager"

Now, click on the "+" sign beside the "Display Adapter" heading. Make a note as to the name of the video adapter.

Highlight adapter and go to "Action" and "Uninstall"

Close out and reboot.

Murray
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#5
dustbegone1xyz

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Okay, it was a NVIDIA GeForce 6100

But now I have no monitor.

Now what?
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#6
Murray S.

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Is your video card an add-on or is it integrated?

Murray
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#7
dustbegone1xyz

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I don't recall putting a new video card into that computer. So I don't know.
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#8
dustbegone1xyz

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I just checked and it's not an add on.
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#9
dustbegone1xyz

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I just unplugged the monitor and plugged it back in. Don't know what was wrong. But it is now showing up. And turning on. BUT still have the error.

Edited by dustbegone1xyz, 08 November 2008 - 09:39 AM.

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#10
Murray S.

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Do you have access to a different monitor?

Murray
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#11
dustbegone1xyz

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Yes, the one I'm using on my computer
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#12
dustbegone1xyz

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.
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#13
dustbegone1xyz

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Hello?

Gee......thanks

Edited by dustbegone1xyz, 08 November 2008 - 01:20 PM.

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#14
Murray S.

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I am not here 24 hours a day waiting for replies. I have a real life as well.

Considering I asked if you had access to a second monitor did you maybe come to the conclusion I was going to suggest you try that one to see if the same error came up?

Also, if you go into the video settings, what is the resolution and frequency set at?

Murray
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