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Desperately need in help


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#1
pandabags

pandabags

    New Member

  • Member
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  • 2 posts
hey i'm new here and i'm in a desperate need of help.
i turned on my computer today and everything was working fine, but then suddenly something happened and the computer automatically restarted. this happened 3 times. after a while, my McAfee shows that these 4 files are trojan.

File Names:
mscart.dll
mscart.dll.vir
wmdmpsvc.dll
wmdmpsvc.dll.vir

Detected as: Generic.dx

Application: AYserviceNT.aye



If anyone knows anything, i'd really appreciate your help!

-pandabags
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#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hello pandabags...

Please go to the Malware Forum and follow the instructions you'll find there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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