I am new here. I am following the Malware Cleaning Guide.
When I open the program SysRestorePoint, I get a message that I need additional files in order for the program to work. I have provided a screen shot for that message.
Would someone please tell me what to do, in order to download this program and where to get these files.
As an aside, when I attempted to download SysRestorePoint, using Firefox as my browser, when the download box appeared "save' was grayed out. So I couldn't download it. Then I used INternet Explorer and I was able to save it.