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internet disconnects


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#1
gregkegler

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when i start this computer it will go on the internet and i start surfing and then it disconnects after about 5 minutes and won't reconnect until i reboot and then does it again. when i double click on the icon in my system tray it shows connected but sent and received show the same numbers and do not change. i am useing a dsl connection and my other computers work fine. i have run my scans through avg and installed adaware and ran scans. i put the computer on a different network and the same thing happend. i cleaned out my history and cookies. someone on the internet told me there was a update from avg that caused this type of problem so i ran a repair installation from avg website. http://www.avg.com/f...m-1561#faq_1561 . just for fun i decided to go into safe mode with networking and log on to the web. still does the same thing, don't know if that helps. i ran microsoft updates and installed them.
thanks,
greg
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#2
gregkegler

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sorry i didn't give specs on computer, here they are:
Mfr: hp
Model: pavilion a404x
Type: Desktop
CPU: celeron 2.8 ghz
Installed RAM: 504 mb
OS: windows xp home
Disk Drives: 3.5", floppy cd writer dvd rom combo
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#3
Artellos

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Hello gregkegler and welcome to Geeks to Go! :)

I can think of a few reasons for your PC to do such a thing. Lets go through them one at a time :)
First, I want to check if the drivers are OK

So, lets see if you have any errors in the device manager.
  • Go to Start -> Run.
  • In the Box, type in "devmgmt.msc".
  • Now look in that window, can you find any "?".
  • Please tell me which devices are marked with a yellow "?".

Regards,
Olrik
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#4
gregkegler

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no yellow marks. under network adapters 1394 net adapter has a red x and realtek RTL8139/810x Family Fast Ethernet NIC has no red x. both adapters were enabled when i started this problem so i disabled the 1394 to see if it made a difference, but it didn't help.
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#5
gregkegler

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i am adding my hyjackthis log:

HJT log removed - they're not allowed in this forum, and it's not needed for this issue.
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#6
Artellos

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Hello again gregkegler,

The 1394 adapter is your Firewire.
After your internet disconnects, are the lights on your network card still flashing?

Regards,
Olrik
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#7
gregkegler

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yes, green is solid on and yellow flashes.
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#8
gregkegler

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just as an fyi when i tried to do a restore point it came up with an error message that it could not do it because copmuter was missing .Net Framework: V2.0.50727. don't know if that has anything to do with it but just in case.
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#9
gregkegler

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just as an fyi i installed .Net Framework: V2.0.50727. and solved that issue but it didn't make any difference on the internet issue.
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#10
Artellos

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I am so sorry I haven't replied sooner.
Your topic got lost in my e-mail replies.

Have you maybe called your ISP yet?
I think this -might- be a defective router.

Regards,
Olrik
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#11
gregkegler

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i have another computer on my network, on the same router that works just fine. so i do not beleive that the router is the problem. i have allso hokked this up to a different internet connection and it does the same thing.
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#12
Artellos

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Do you have a firewall installed?
Does your router perhaps have a firewall built-in?

Regards,
Olrik
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#13
gregkegler

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I have physically taken the computer to work and hooked it up with the same results so i don't think it is the router firewall. i have windows firewall and it is on. i have avast antivirus installed and i don't see a firewall on it. i am not sure if avast has a firewall.
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