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cant change screen resolution and colour quality


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#1
christianb

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my computer is stuck at screen resolution 600x480 and colour quality lowest(4 bit).
i am on windows xp. my graphics card is a radeon 7000(microsoft cooperation)
these are the things that i have tried already and it hasnt changed:
installing the driver updates
formatting the computer
please help
thanks in advance

Edited by christianb, 12 November 2008 - 09:16 AM.

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#2
cmpm

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hi christianb,

try running windows update
use express setting

install all high priority updates
and then run it again
keep running it until there are no more updates

then you can run the custom windows update
see if there are updates there for your hardware

you will probably get the service pack 2 in the high priority updates
that will most likely fix the resolution problem
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#3
Broni

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radeon 7000(microsoft cooperation)

Radeon cards are made by ATI, not Micro$oft. You definitely need a driver for your video card.
What is your computer brand, and model?
Did video card come with the computer, or you installed it?
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#4
christianb

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it was a custom build and the graphics card came with the computer.

i havent had time to try your idea cmpm. ill tell you if it works
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#5
cmpm

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Broni, I have a Radeon card in one of my computers, and windows found it when installed and updated it when I did what I posted from windows update-hardware.

Sometimes the driver from the manufacturer provided will not work.
Sometimes the driver from windows update will not work. But most of the time it will.

I don't know which one christianb tried.

Service pack 2 or 3 should fix it anyway for the resolution.
It's tough navigating when the screen is like that.

Edited by cmpm, 13 November 2008 - 09:43 AM.

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#6
Broni

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Sometimes the driver from the manufacturer provided will not work.
Sometimes the driver from windows update will not work.

.
In general, I agree, but I always prefer manufacturer driver over Windows update.
I have ATI Radeon as well, but I never use Windows update for it.
As a matter of fact, I don't update drivers at all, unless there is something from with them.

christianb
Download, and install Everest: http://www.majorgeek...wnload4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

We'll see what you have there.
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#7
cmpm

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As a matter of fact, I don't update drivers at all, unless there is something from with them.


Good advice, if it's not broke, don't fix it.
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#8
christianb

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ive bought myself a new graphics card and that has fixed it

thanks everyone for your help
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#9
Broni

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Oh, well....LOL
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