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Someone available to non computer questions

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I have been trying to talk to someone, I can not connect to a tech via live chat, and I can not update my profile. Everything I do has come up with errors on page but then says done. I also want to know how much to pay you. I'm having a hard time here. , can not get e-mail through any other window. Thanks
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You won't pay for help here. We're all volunteers and our help is free. I see you posted in one forum and got a reply. In order to better help you, please be as specific as possible about your issues. The more information you provide, the better we can understand your issues and give appropriate replies. :)
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