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Cannot print to lexmark C530 on a network

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Andrew Fenner

Andrew Fenner


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We have a Lexmark C530 on a small home network. The Lexmark connects into a wireless router (provided by Sky, our ISP) via an ethernet cable. The router also has an HP All in One connected to it via a JetDirect 170X Print Server. We have 3 computers connected to the network. 2 via wi-fi, one (an Apple G5) physically connected via an ethernet cable into the router.

The system has been working perfectly, then in the last few days, we cannot print the Lexmark. We can still print to the All in One. Now whenever we try and print, we get the pop up message "This document failed to print". The job then just stays stuck on the print queue. To my knowledge, nothing has changed. None of the computers can print to the Lexmark.

Any suggestions as to what may have happened and how I can fix it?


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Mark D

Mark D


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Check your IP address on the Lexmark, (this assumes that your using direct IP as your network connection). If you know what the IP address is, try to ping it from one of your systems. If your system cannot successfully ping the printer, it will not be able to print. I'm not to familar with the Lexmark C530, but check to see that it is on the right settings for your network, (IP and subnet)
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