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#1
Tim Fielder

Tim Fielder

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Hi,
My Norton 360 recently expired and since then I have not been able to use iTunes store for podcasts. I can't connect on Pidgin, some of the games I could play earlier on Facebook don't connect and time out.
I have tried the "flushdns" thing iTunes suggested but still not working.
Has anyone had this problem at all.
I am trying to unintall Norton 360 and it has the progress bar right at the end but nothing to say that it's successfully completed. This is the second time I have tried this.
Can anyone suggest something so I don't have to go and buy another Laptop??
thanks
Tim
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#2
hfcg

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Hello Tim,
First lets get rid of that nasty Norton virus.
Please get the norton removal tool.
Please read the pages and instructions.
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#3
Tim Fielder

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it now says I can't connect to FTP symantec server to download the file???
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#4
hfcg

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Try to google "norton removal tool"
Have you tried turning off your firewall until this is resolved?
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#5
Tim Fielder

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i've turned off my firewall now and it still brings up the FTP thing on the symantec site
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#6
hfcg

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At this point I am going to refere you to the malware forum as I believe that this may be a malware issue.
If you do not have malware please post back here.
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