I have a Dell 4700 desktop.
I am unable to boot the computer from the WinsXP Reinstallation CD that came with Dell purchase.
I've changed the Boot Sequence in BIOS so the "Onboard or USB CD-Rom Drive" comes first.
Then I restarted with the CD in the drive, but the computer acted as if the CD wasn't there.
Am I missing a step somewhere??
Thanks for your help!
Viv.
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ADDITIONAL.BACKGROUND INFO:
The reason I need to reinstall Win XP CD is because I received a BLUE screen stop error that read:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart computer. If this screen appears again, follow these steps.
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK/F to check for hard drive corruption and then restart your computer.
STOP 0x0000007B (0xF8CAF524, 0xC0000034, 0x00000000, 0x00000000) "
I read online that a reinstallation of the WinXP CD works (booting from the CD), but I can't even get the computer to read the CD.