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Error wirth sysrtem State Backup 2003 R2 enterprise


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#1
ssalter

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this is the error i am getting i have performed multiple attemptes to rpair but no success


Backup Status
Operation: Backup
Active backup destination: File
Media name: "Systemstate111808.bkf created 11/18/2008 at 9:16 AM"

Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------
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#2
sari

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ssalter,

This Microsoft article looks like it addresses your issue. It has the exact error message you're getting. It does reference a hotfix for the issue. I hope this helps.

sari
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#3
ssalter

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i am not running 64 bit opperating system though.. it is 32 bit
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#4
sari

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There are only 2 articles on Microsoft's site with this error message, at least that I can find. This is the second one. In doing a Google search, I keep finding the same 2 circumstances turning up. I'll poke around the MS forums and see if I can find anything.
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#5
ssalter

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thanks for the help ive googled till im out of O's
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#6
ssalter

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i have applied the last fix which was to register mulpitle .dll files this did not work though
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#7
sari

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Unfortunately, I've found the same fixes in the Microsoft forums. We have another person here who knows Server 2K3 quite well - let me point him in here.
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#8
dsenette

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what exactly are you doing to create this error to begin with?
is the server running sql or msde?
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#9
ssalter

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i am attempting to run a system state backup i am using the desktop engine
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#10
dsenette

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what service pack are you running on MSDE?



Edit:. don't try this yet....i just need to keep this link handy
this one (i know it's still talking about the X64 issue but this is a patch for MSDE VSS writer) is a patch for MSDE that is mentioned in the first one that sari linked to
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#11
ssalter

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i have service pack2 installed i have done no other updates to the MSDE at all.
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#12
dsenette

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is that service pack 2 to msde or service pack2 for windows 2003?


at microsoft.com they have up to sp4 for MSDE now...the link above (the one that says not to do it) mentions that if you're not SURE that you need it to wait for the SP of MSDE...judging by the dates sp4 is later than the other link
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#13
ssalter

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I am not sure which i need i have not updated the MSDE (SharePoint) servbice pack at all. could this be it? i have servicer pack 2 for windows. i am going to try to run this by a couple of DELL engineers as well as i need a fix soon, i will share the info
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#14
dsenette

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definitely talk with the dell techs....i've never seen this error
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#15
ssalter

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here is the fix provided by dell. i have not tried it yet as it requires a reboot and this is a production server ,i will run tonight.
WindowsServer2003-KB940349-v3-x86-ENU
as well as setting the removable backup storage to "manual" ( i have tape ware installed ) this is supposed to fix it.
i thank you for the help!
i will post to this topic with results
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