[arpitt]

my friend purchased a new new USb HDD (SEGATE free agent go -500).

after 2 or 3 days of purchasing he find that

when he tried to copy some data from it to his PC, an i/o error message comes

and

he also unable to format that usb hdd by command prompt, whenever he tries the error comes like this " can not open volume for direct access"

and

tools to test the HDD those comes with it, telling it as a bad device

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If the Seagate Tools indicate that the hard drive is bad, and the device is still within the return period of the store, I'd return the hard drive. I'd also check with Seagate to see if they warrant the drive and will issue a replacement if the store will not do it.

[The Admiral]

If the Seagate Tools indicate that the hard drive is bad, and the device is still within the return period of the store, I'd return the hard drive. I'd also check with Seagate to see if they warrant the drive and will issue a replacement if the store will not do it.