I have to first say I'm not very computer literate so bear with me. I purchased an hp dv71135nr laptop last week. Everything has been fine until I was booting up this past Sunday. It immediately came up with an unable to boot to Vista screen and said a drive or software may be the problem. A friend of mine told me to try getting to safe mode or to the bios screen to check the hard drive but the F keys will not function. Within a couple of seconds of powering up the error message appears.
When I was on my laptop on Saturday, the only things I remember doing were installing Zone Alarm and VLC player aside from surfing.
I tried doing a system restore that runs from the hard drive. That took about an hour but nothing changed. I made restore disks and it has an option of restoring from the disks back to factory settings. Do you think this would solve it? Any other suggestions on things to try?
Thanks in advance!