[magic-man]

i have seen many topics like this and tried a lot of things i have successfully rid my computer of several things but this last one i cant get round, i had a blue background with a message about smitfraud and IE has encountered a serious problem, i have since changed the background but am still; unable to enter the options.

my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 16:14:41, on 04/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\Webroot\POP-UP~1\PopUpWasher.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\ANDREW\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
O2 - BHO: Popup Killer - {4A3A071E-F913-4eee-AE15-AEFFA16FB6BC} - C:\PROGRA~1\Webroot\POP-UP~1\VAPopupKiller.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [PopUpWasher] C:\PROGRA~1\Webroot\POP-UP~1\PopUpWasher.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {3723F6C6-399E-4F2C-BFF8-6F5CFB15F98D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3723F6C6-399E-4F2C-BFF8-6F5CFB15F98D} - (no file) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

any help whatsoever will be apreciated

[Advertisements]

Go to Start>Control Panel>Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

Do this so you can see hidden files and folders - click here to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double click the xphidden.reg and when asked to merge say yes.

Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file then double-click on Killbox.exe to run it.

Select the Delete on reboot option.

In the 'Full Path of File to Delete' box, copy and paste the following, clicking the 'Delete File' button (red circle with a white X) after pasting:

C:\wp.exe

It will prompt you to reboot, press the NO button. Instead, copy and paste the following and click the 'Delete File' button again:

C:\wp.bmp

When it prompts you to reboot this time, press the NO button again and repeat the process on all these files until the last one has been entered then press the YES button:

C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe

If you recieve an error message "PendingRenameOperation...." and your computer doesn't restart, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way):

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.

Click here to download and install Registrar Lite. Double click the purple Registrar Lite icon on your desktop. Copy the line below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

Click the "Go" button and it will take you into the "Policies" folder. Locate the "System" folder (in the right panel), if found, right-click on the System folder and go to Delete

Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.

Download this file to your desktop. Click HERE. Right-click on the deldomains.inf file and select 'Install'

Click here to download System Security Suite. Extract it from the zip file into a folder and doubleclick on sss.exe. Check the boxes under the 'Items to Clear' tab and click 'Clear Selected Items'. You will be prompted to reboot, do so. Repeat for all log-in accounts on your computer.

Post a new HiJackThis log here when done as there will be more to do.

[Daemon]

Go to Start>Control Panel>Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

Do this so you can see hidden files and folders - click here to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double click the xphidden.reg and when asked to merge say yes.

Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file then double-click on Killbox.exe to run it.

Select the Delete on reboot option.

In the 'Full Path of File to Delete' box, copy and paste the following, clicking the 'Delete File' button (red circle with a white X) after pasting:

C:\wp.exe

It will prompt you to reboot, press the NO button. Instead, copy and paste the following and click the 'Delete File' button again:

C:\wp.bmp

When it prompts you to reboot this time, press the NO button again and repeat the process on all these files until the last one has been entered then press the YES button:

C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe

If you recieve an error message "PendingRenameOperation...." and your computer doesn't restart, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way):

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.

Click here to download and install Registrar Lite. Double click the purple Registrar Lite icon on your desktop. Copy the line below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

Click the "Go" button and it will take you into the "Policies" folder. Locate the "System" folder (in the right panel), if found, right-click on the System folder and go to Delete

Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.

Download this file to your desktop. Click HERE. Right-click on the deldomains.inf file and select 'Install'

Click here to download System Security Suite. Extract it from the zip file into a folder and doubleclick on sss.exe. Check the boxes under the 'Items to Clear' tab and click 'Clear Selected Items'. You will be prompted to reboot, do so. Repeat for all log-in accounts on your computer.

Post a new HiJackThis log here when done as there will be more to do.

[magic-man]

this is my new HJT log

Logfile of HijackThis v1.99.1
Scan saved at 17:40:28, on 04/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\Webroot\POP-UP~1\PopUpWasher.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\ANDREW\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
O2 - BHO: Popup Killer - {4A3A071E-F913-4eee-AE15-AEFFA16FB6BC} - C:\PROGRA~1\Webroot\POP-UP~1\VAPopupKiller.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [PopUpWasher] C:\PROGRA~1\Webroot\POP-UP~1\PopUpWasher.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {3723F6C6-399E-4F2C-BFF8-6F5CFB15F98D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3723F6C6-399E-4F2C-BFF8-6F5CFB15F98D} - (no file) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

thanks for replying

[magic-man]

by the way i am now able to get into the options, lots of thanks, but as there is more to do thanks comes later!

[Daemon]

You are running HijackThis from the Desktop; please create a new folder for it and move the program into the new folder

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
O9 - Extra button: Microsoft AntiSpyware helper - {3723F6C6-399E-4F2C-BFF8-6F5CFB15F98D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3723F6C6-399E-4F2C-BFF8-6F5CFB15F98D} - (no file) (HKCU)

Exit HijackThis when done. Reboot, rescan with HijackThis and post a new log here.

[magic-man]

i was unable to get rid of some of the qnet items whenever i went to fix them HJT crashed, i thought it might be another program stopping it, i exited spysweeper and it worked fine, just a little warning for further reference!

new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 18:00:42, on 04/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
O2 - BHO: Popup Killer - {4A3A071E-F913-4eee-AE15-AEFFA16FB6BC} - C:\PROGRA~1\Webroot\POP-UP~1\VAPopupKiller.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [PopUpWasher] C:\PROGRA~1\Webroot\POP-UP~1\PopUpWasher.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

[Daemon]

That happens some of the time - the good programs interfere with the fixes we are doing. Anyway - looks better, how is it running now?

[Daemon]

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