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Getting onto the internet


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#1
peterclements

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Help. I own a Toshiba Satellite A30 - 921 laptop.

I have suddenly started having problems with getting onto the internet and downloading web pages.

Ok, here is what it does. My modem gets me onto the net ok, but then when I try to get onto a certain web page, all I get is the unable to access this web page or page does not exist.

Funnily enough there are some sites I can access. For example Air Canada and the Province of Manitoba homepage. (Very useful.) There may be others, but all the ones I want I can't get.

I have checked firewall and even turned it off, still the same. Tried uninstalling, modem and drivers and reinstalling, no difference. Looking at my ports in the device manager, I see I have a printer port, but no others. No com port shown.

What is wrong here. I've tried a virus sweep. Help, it's driving me nuts.

Peter
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#2
Gnomad1600

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What sites are you not able to access? You say you can access some sites, have you tried other sites like cnn or google or msn?
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#3
Broni

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Also, what browser, version? Did you try another one?
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#4
peterclements

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I've tried latest IE, firefox and every other browser I can think of.
It's most every other site apart from those I mentioned. Can't get on Google, Yahoo, Twitter, facebook, nothing.Oh, I should say that I'm obviously only on dial up. I've tried another computer on the same line and it works fine.

Edited by peterclements, 30 November 2008 - 05:38 PM.

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#5
Broni

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See, if same thing happens in Safe Mode with Networking
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#6
peterclements

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OK, tried safe mode with networking. I was unable to try connecting to the internet as the modem was not available to me in that mode.
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#7
Broni

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Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK.

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew


Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK.

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia...inSockFix.shtml
Restart computer, and check again.
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#8
peterclements

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Thanks. Tried it all, but nothing works. It's a puzzle alright!
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#9
Broni

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Try reinstalling network card driver.
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