XP Home: No CD...
Posted 01 December 2008 - 03:09 PM
Posted 01 December 2008 - 04:50 PM
Assuming that your friend is the original owner of the computer, simply fill out an ownership transfer form here, (or here if your friend is from a different country) to get ownership transferred to you. Then just contact Dell Technical Support, either via [url=http://support.dell.com/chat[/url] or phone (800-624-9896) and request the CD. We'll send you a CD overnight, free of charge.
Posted 01 December 2008 - 07:06 PM
Posted 01 December 2008 - 07:14 PM
The CD off of eBay will not work for a fresh install, because it will prompt you for a product key. Even though you have some numbers on a sticker on the bottom of your laptop, that is not an actual product key, just a sticker letting you know that the license you have is a legal one, and that number cannot be used while installing Windows, because it isn't recognized as a valid product key.
You will need either a Dell CD, or a new CD with an unused product key. Or sort the ownership situation out.
Posted 01 December 2008 - 09:09 PM
Posted 01 December 2008 - 10:03 PM
EDIT: Dell Internal information removed
Argue with them a bit, and then offer to argue with their supervisor. Usually, threatening to escalate is enough to get anything from any company.
Edited by The Admiral, 03 December 2008 - 05:50 PM.
Posted 13 December 2008 - 11:56 AM
Posted 13 December 2008 - 07:43 PM
* Warranty Status Check
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System Type: Inspiron 1300/B130
Ship Date: 6/5/2006
Dell IBU: Americas
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Posted 18 December 2008 - 10:16 AM
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