Thanks!
Stuttering with mouse, audio, and video
Started by
Shadow Cloud
, Dec 01 2008 05:47 PM
#31
Posted 17 December 2008 - 06:25 PM
Thanks!
#32
Posted 17 December 2008 - 07:37 PM
Oh I forgot about compression. I uploaded the file in a zip file to that it meets the 500 KB limit.
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#33
Posted 17 December 2008 - 07:44 PM
When you said you downloaded almost every driver from Dell's site, did that include the drivers for the CD/DVD drive? Might want to re-download and install those, since we wiped the system since you installed them last.
#34
Posted 17 December 2008 - 08:47 PM
Yes that included the drivers for the CD/DVD drive. I'll look into downloading that again.
#35
Posted 19 December 2008 - 09:55 PM
Any luck?
#36
Posted 19 December 2008 - 11:28 PM
Nope, once again I'm still getting the stuttering effect when I don't have a CD or DVD in the drive.
#37
Posted 22 December 2008 - 05:49 PM
Unfortunately I'm having a hard time finding relevant drivers for that drive. I was hoping an update would help. I'm going to continue researching the subject. Let me know if anything new shows up.
#38
Posted 22 December 2008 - 08:41 PM
Thank you very much, I appreciate your help. At least I have a temporary solution with my problem. Although, I could try rolling back my drivers for my DVD/CD drive to see what happens. I don't remember if this problem occurred before or after I installed the new drivers.
#39
Posted 22 December 2008 - 08:45 PM
You know, we've already wiped the machine clean. What's the worst that can happen if you roll the drivers back?
Is that your temporary solution, or do you have something else in mind as well?
Is that your temporary solution, or do you have something else in mind as well?
#40
Posted 22 December 2008 - 10:10 PM
Oh my temporary solution is having a disc inserted in the drive. For some reason there's no stuttering whenever there's a disc inside it. Of course one problem with rolling back drivers is that I don't think Dell supplied me with a disc for those drivers. Guess I'll have to check again though.
#41
Posted 22 December 2008 - 10:12 PM
So wait I missed that earlier... If a CD is in the drive, there is no stuttering?
That's really interesting... Let me keep researching that.
That's really interesting... Let me keep researching that.
#42
Posted 22 December 2008 - 11:02 PM
Exactly. I don't have to play the CD or DVD, as long as it's in the drive then there's no stuttering.
#43
Posted 23 December 2008 - 09:04 PM
Right now it seems that your CD/DVD Rom drive may be defective. I'm working on an alternate solution, but if it's under warranty, see if you can get it replaced. Seeing as how you're on a free help website though, I take it you're probably out of warranty haha I'm hoping to find a better solution which will prevent any replacements though... I'll keep in touch.
#44
Posted 24 December 2008 - 08:53 AM
Should I try running diagnostic software to see if it picks up my CD/DVD drive as being defective? Yeah, I have this laptop for 3.5 years now so it's no longer under warranty. However, the good news is that I'll be getting a new laptop soon. Maybe these laptop issues are a sign that I need to move on...
#45
Posted 24 December 2008 - 06:39 PM
Nothing wrong with running a diagnostic check as long as the software is legit. Right now I'm focusing on exact causes or something that is directly related. So far the pieces to the puzzle don't match very well...
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