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Browser re-directs, spyware programs not opening, etc.


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#1
iluvotters

iluvotters

    New Member

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Hi,

It seems that several others are having the same issues. Google is redirecting to a bunch of spyware sites, none of my spyware programs will open, it will not let me download/open any new ones. I've tried a bunch of things, but since I can't download/run any programs, not much is working.

Thank you so much in advance for any help!!
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#2
kahdah

kahdah

    GeekU Teacher

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Hello iluvotters

Welcome to G2Go. :)
=====================
See if you can do the following:
Boot into Safe Mode first and run the following:
*Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
==============================================
Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • Close ALL Internet browsers (very important).
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
===========================================
Download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • Under Additional Scans click the checkboxes in front of the following items to select them:

    • File - Lop check
      File - Purity Scan

      Under Basic scans:
      Rootkit Search -Yes
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and Attach the information back here. I will review it when it comes in.
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