[tschriber]

I'm not sure where I should have posted this question since I'm not sure what is going on with my computer but I am running Windows Vista on a Dell Inspiron laptop. I was uploading pictures to my family website when all of a sudden I couldn't upload anymore (not because of image limit). I was able to select the images from my computer that I wanted to upload but could not open them to the uploader on my website. Then I get this message Script,,/,,/,,/,,/sscommon/common/inc/ss_snapin.js Failed to Load. Not knowing what that meant, I started to look it up on google and received one suggestion... that it was the Vundo virus?!? I googled the vundo virus and found that my computer was not doing any of the things it said my computer should be doing. Other than "webpage not found" often, which I thought was because of my firewall and the pictures not uploading, my computer has been running fine. I did a scan and nothing came up. I restarted and nothing changed. The message only shows at startup. I don't get a message when trying to upload now, it just won't do anything. I'm not very computer literate when it comes to diagnostics. Please Help?

[Advertisements]

Do you have any other browsers installed on your computer? You said you are not the most experienced user, so I assume you only use Internet Explorer. Try Mozilla Firefox. This will tell you if it's just a bug between IE and your latest Java update, and narrow down your possible causes. Also, try updating to the latest Java Runtime Environment. I get the webpage not found message occasionally on my Vista pc also, using IE of course. My problem is that I was using IE v8 beta.

[gclipse02]

Do you have any other browsers installed on your computer? You said you are not the most experienced user, so I assume you only use Internet Explorer. Try Mozilla Firefox. This will tell you if it's just a bug between IE and your latest Java update, and narrow down your possible causes. Also, try updating to the latest Java Runtime Environment. I get the webpage not found message occasionally on my Vista pc also, using IE of course. My problem is that I was using IE v8 beta.

[tschriber]

I do only have IE. I have downloaded Hijack This and found nothing, I've deleted Limewire, downloaded Anti-malwarebyte and ran it and found nothing. I have deleted my older version of Java and tried to download the updated version but get a 1500 error message. It says that another program is being installed and I need to wait until it's finished but I'm not installing anything. I've restarted, tried again but keep getting the same message.

[gclipse02]

I would think that the current install of java would need to be uninstalled, but this won't happen since part of what you probably deleted was the uninstall app. Future reference: the actual program resides in the registry too, so deleting the files under Program Files only causes more headaches than uninstalling the program correctly. There may be a way to remove it from the registry but it's dangerous stuff unless you are 150% sure of what you are doing. Then the next step should just be to re-install