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Win Server 2003 hangs at login


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#1
thilton19

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I have a development laptop running Windows Server 2003 and this afternoon my programmer brings it to me and its hung at the Windows "Ctrl+Alt+Del" screen. The point doesn't move and no keyboard response. I've tried booting to SafeMode and even to Last Known Good version: no dice. When its gets to the Crtl+Alt+Del screen it hangs. I also get a message that "at least one service failed to start" which of course I have no idea what this is. One interesting thing is that if I attach a USB mouse then I'm able to move the mouse pointer eventhough nothing else works.

Any advice? I'm rather desperate as this is a development system and I'm really not wanting to reinstall the OS and everything else that's necessary.

Oh one more thing, I tried removing the hard drive and installing it in another, identical laptop with the same results. I also stuck the hard drive in a drive enclosure and ran a chkdsk against it. The chkdsk said it found some errors which it repaired but it did not resolve the problem when I reinstalled the drive in the laptop.

HELP! :)

Troy
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#2
Neil Jones

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Sounds like Windows is corrupt.
You can attempt a Windows Repair - see sticky at the top of the forum - but this can on occasion fall over major big-time to a point where it gets stuck in a repair and all you can do at that point is wipe it.
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#3
thilton19

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Thanks Neil. What I've done for now is taken my spare laptop and installed the few missing apps my developer needs, installed the corrupt HD in a drive enclosure and connected it to the spare so my developer can copy off his data. When he's done then I'll try the repair.

Thanks for the advice.
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#4
gclipse02

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I have a development laptop running Windows Server 2003 and this afternoon my programmer brings it to me and its hung at the Windows "Ctrl+Alt+Del" screen. The point doesn't move and no keyboard response. I've tried booting to SafeMode and even to Last Known Good version: no dice. When its gets to the Crtl+Alt+Del screen it hangs. I also get a message that "at least one service failed to start" which of course I have no idea what this is. One interesting thing is that if I attach a USB mouse then I'm able to move the mouse pointer eventhough nothing else works.

Any advice? I'm rather desperate as this is a development system and I'm really not wanting to reinstall the OS and everything else that's necessary.

Oh one more thing, I tried removing the hard drive and installing it in another, identical laptop with the same results. I also stuck the hard drive in a drive enclosure and ran a chkdsk against it. The chkdsk said it found some errors which it repaired but it did not resolve the problem when I reinstalled the drive in the laptop.

HELP! :)

Troy


So I've worked with Server 2003 a lot lately, and I might have a couple ideas of what could be going wrong. I could see where the fact that Server 2003 is being installed on a laptop could cause problems because of drivers and the way laptops are built. I would think that the ACPI feature could cause a problem, as well as the built in keyboard, touchpad. The ACPI I would bet has to be dealt with. For instance, in Linux, there's the acpi=off command that needs to be added before boot. Other than in the BIOS, I'm not sure where you would change this without booting to 2003 first. And although the keyboard/mouse drivers idea might sound kinda ridiculous, it's a possibility because I don't know for sure how those particular drivers would interact with the Server, which doesn't include a lot of Plug-N-Play support? The fact that an external mouse works seems to support this theory. Maybe try a USB keyboard?
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#5
thilton19

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Hey Gclipe02,

I know, running a server OS on a laptop is quite unusual but we've done it for years and its worked fine. This is the first system that has had any issues, and its been running 2003 for a couple years just fine. Still, I have had some issue with drivers, named the video driver. Everything else has worked fine and not given any errors.

Anyway, I did try an external keyboard and it did not work.
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