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Browsers don't work


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#1
bigdog1100

bigdog1100

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Hello. Long time no write.

I have Firefox and IE. I am mainly working with Firefox so I will be referring to it. However, the problem persists across browsers. When I open browser it says looking for google.com and doesn't do anything. I tried in Safe mode. Initially it did not work. But when I did ipconfig it started to work. When I came back into regular mode, I get this problem again. I sense there is something loading that precludes browser from working. It started after I turned off my computer abruptly the night before. I used black light and it did find some sys file that I renamed. However, my Spy ware Doctor and AVG can't find anything. Any suggestions?

FYI: I am using Zone Alarm basic and Avast! I did turn both of them off at some point, but it didn't help.

Please help. Thanks.
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#2
Broni

Broni

    Kraków my love :)

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Go Start>Run ("Start search" in Vista).
Type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.

In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all text, and post it in your next reply.

Do the above in Normal Mode, and in Safe Mode with Networking.
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#3
bigdog1100

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Problem Solved. It was Spyware, and LOTS of it. Thanks for the info in http://www.geekstogo...-Log-t2852.html
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#4
Broni

Broni

    Kraków my love :)

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Very good. Thanks for posting back :)
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