[TrEzNoR]

Well I've had this laptop for a little over a year now. Now it seems to freeze at different times, no matter what I am doing.
Also restarts randomly without a reason or error.
This all started about a week ago and haven't installed or updated anything that I know of since. I am not sure what the problem might be...
I have restored the computer twice now because of unable to boot. I am just lucky this time to be able to come online to ask for help.
I am just hoping that someone will know what the problem could be. I also don't know where the error logs are kept so someone has to help me find those so that you can help me with the problem I have at the moment.
Thanks for anyone that is patient enough to help...
System
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Manufacturer TOSHIBA
Model Satellite A200
Total amount of system memory 2.00 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes

Storage
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Total size of hard disk(s) 142 GB
Disk partition (C:) 68 GB Free (137 GB Total)
Disk partition (D:) 572 MB Free (6 GB Total)
Media drive (E:) CD/DVD

Graphics
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Display adapter type Mobile Intel® 965 Express Chipset Family
Total available graphics memory 358 MB
Dedicated graphics memory 0 MB
Dedicated system memory 128 MB
Shared system memory 230 MB
Display adapter driver version 7.14.10.1280
Primary monitor resolution 1280x800
DirectX version DirectX 9.0 or better

Network
--------------------------------------------------------------------------------

Network Adapter Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Network Adapter Microsoft Tun Miniport Adapter

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Start with testing your RAM: http://www.techspot....topic62524.html, and your hard drive: http://www.tacktech....ay.cfm?ttid=287

[Broni]

Start with testing your RAM: http://www.techspot....topic62524.html, and your hard drive: http://www.tacktech....ay.cfm?ttid=287

[TrEzNoR]

Well now the laptop won't even start up at all...just a black screen when I turn it on.
Nothing much more I can do, except bring it in to see whats wrong...
Altho I believe that it may be the hard drive because it sounded like it was working harder than normal.

[Broni]

Very possible. That's why, I asked you to run HD diagnostic.
You still can do this (instead of paying the shop). Diagnostic program will create bootable CD, so it's relevant, if your HD is dead, or not.
If HD is dead, you can easy replace it by yourself.

[TrEzNoR]

ok I'll try, altho one question...
Which program do I download?
But when I find out the hard drive manufacture I just download the bootable iso and then burn that to a disc and put it in the laptop?
Thanks for the help by the way

[Broni]

Yes, this is one of the options.
Depending on drive manufacturer, but they usually have diagnostic tools for DOS, Windows, bootable from a floppy, or CD.

[TrEzNoR]

ok I just have to find out what the make of the hard drive it and then I can download it, by tomorrow I will have the results, hope it helps....*fingers crossed*

[Broni]

No problem. We'll be here.

[hfcg]

Have you tried taking the RAM out, and then putting it back in? (called reseating)
If the RAM is not seated correctly then you will not get any display at all.
If it is not the RAM, then you should at least get a bios screen. (unless it is the motherboard, or processor which is not likely).
Laptops get moved around a lot and even just sitting it down could cause the RAM to become unseated.

[TrEzNoR]

Well now I am on the laptop again, it just sometimes decides to let me on at different times.
So I don't think its the hard drive if it still starts(some of the time).
So what else can it be?

Well it hasn't restarted/freeze since I been on. The things I have done differently is I haven't used msn, usb mouse, ethernet cable, or any programs.
The only thing I am using is firefox.

Edited by TrEzNoR, 05 December 2008 - 09:59 PM.

[Broni]

You must start eliminating possible reasons. Test the drive, test RAM.