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#1
Efeezy25

Efeezy25

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Well guys I have a friend that is having a issue with her computer she says that when she is online she cannot see text color and background color...But her desktop is fine and so is everything else, just wanting to know what could be the issue with this?
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#2
Major Payne

Major Payne

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What browser is she using? Has she tried to download another browser and tried it? Possibly the browser options are not set correctly.
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#3
Efeezy25

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She had IE, and I tried to see if it was her browser so I had her download Firefox. That didn't work either.
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#4
Major Payne

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Check:

Control Panel> Accessibility Options> Display. Make sure that High Contrast is not checked. Also click on Settings and uncheck Use Shortcut. That will disable the Alt+Shift+Print Screen shortcut to High Contrast.

Then, Internet Options> General> Accessibility. Nothing should be checked normally.

Possibly try disabling, as a test, third-party security, privacy, ad-blocking programs. One of them may be causing this. Turn on the windows Firewall (Control Panel>Windows Firewall) before disabling a third-party firewall or security suite.

Has she made any changes, installed any new programs, received any new updates from MS, etc.? Possibly try a Restore Point prior to the problem.
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