Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Keyboard dead to the world


  • Please log in to reply

#1
XXm0rt

XXm0rt

    New Member

  • Member
  • Pip
  • 4 posts
I recently had avast flag us30kbd2k (located in my windows/system32/drivers folder) as a virus/spyware while scanning my computer. I had it quarantine the file, and when I rebooted my computer my keyboard stopped working as soon as windows loaded. I could still use the keyboard to get into the system settings and change the boot mode before windows loads. After replacing the quarantined file back where it went, my keyboard still doesn't work. When I go into the device manager I get an error message saying that the drivers are installed for my keyboard but it can't find the hardware. I went out and bought a new keyboard (cause my old one was pretty wrecked anyway) and Its coming up with the same error message. I don't think its anything to do with the usb port because I have no issues with any other devices that I plug in.
I went out and purchased a new wireless mouse keyboard set, and though the mouse works fine, the new keyboard comes up with the same problem, dying as soon as windows loads. Also, whenever the computer would search for drivers for either of them, it wouldn't be able to find them. It would just keep searching for drivers until the program became unresponsive and I had to terminate it.

I've since returned the wireless keyboard and am back to my old one and trying to fix the problem.

I've used system restore a couple times and there's no change, and I've restored the us30kbd2k file back to where it goes, and scanned it with super-anti-spyware and it doesn't flag it as anything dangerous, but I'm still not able to make it work.

Since its not coming up as a Trojan or virus anymore, I don't think it's cause of any malware on my system, but I"m not sure how to fix whatever I damaged.

Any help would be awesome.
  • 0

Advertisements


#2
Grandad Phillip

Grandad Phillip

    Member

  • Banned
  • PipPip
  • 94 posts
That file could be a "keylogger" which records which keys are pressed --- infamous malware for recording your passwords when you type them in. This info is then silently transferred over the net to whoever sent you the malware via an infected file.

You need to have your system checked for the presence of this and any other malware. This involves downloading "HijackThis" and running it, then posting it's report-log on the Malware forum here:
http://www.geekstogo...o-Here-f37.html

Please read all the "pinned" posts at the top of the malware board.

When you are ready to install and run HJT you can get latest version here:
http://www.majorgeek...This_d5554.html

'us30kbd2k.sys' is certainly not installed by Windows Setup and is not a genuine Windows system file,
so it's presence does look suspicious, which is why you should have a full malware check.
Some malware can escape detection by antivirus and anti-trojan scanners. HJT fills that gap but since it
detects everything that's currently running (even the good stuff) it requires specialist knowledge about what
and what not to remove. The Malware forum is where these experts "hang out".

Edited by Grandad Phillip, 06 December 2008 - 08:00 AM.

  • 0

#3
XXm0rt

XXm0rt

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
thanks, will do
  • 0

#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello XXm0rt

Phillip should have directed you to this link first

http://www.geekstogo...-Log-t2852.html

Please make sure to go through it even though you have posted in the HJT forum as it may fix your problem
  • 0

#5
XXm0rt

XXm0rt

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thanks, but I already went through it before posting in this forum... I wasn't sure if it was malware or not, so I went through the steps, and then decided to post here after since no malware came up. I've posted in the HJT forum now, so I'm just waiting for a reply.

thanks

Edited by XXm0rt, 06 December 2008 - 09:07 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP