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Getting "Bad Image" errors on several applications


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#1
dcd1ca

dcd1ca

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Hi,

I am new to this type of help as I have always managed to figure out my computer problems before, but this one has me stumped. I am not a computer expert, so please be patient. Thanks.

Now, to the problem:

I am getting the following error when I try to launch several applications:

[Menu bar =] McAfee SecurityCenter: mcshell.exe - Bad Image
[error text =] The application or DLL C:\WINDOWS\System32\MFC42.DLL is not a valid Windows image. Please check this against your installation diskette

Or similar messages for other applications.

I also cannot get to task manager anymore. When I hit Ctrl-Alt-Delete, a DOS type command box opens but nothing happens.

Things I have tried:
I went to the Symantec free virus scan site but it will not run. I went to the Kaspersky free virus scan site and it ran for 15 hours and found no virus at all. I replaced my web based internet protection suite from Norton to McAfee because my internet provider (ATT Yahoo) switched it so I could not update my old Norton one. I ran chkdsk because I was getting an error on the systray to do so, but it did not help - however, I am no longer getting the error, so maybe it did a little.

Ok, sorry for being long winded... don't know how much detail you need to help. Thanks for anything you can do ... I have run out of ideas.

David
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#2
SpySentinel

SpySentinel

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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