Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

cannot clean up my computer

Started by blueskieswoman , Dec 07 2008 12:55 PM

Please log in to reply

#1
blueskieswoman

Posted 07 December 2008 - 12:55 PM

Member

Member
58 posts

Hello g2g!

I have Webroot Antivirus & Firewall; I run SpywareBlaster, Spybot S&D, and Malwarebytes.

Yesterday, my computer froze. It continues to freeze up. I tried to run Spybot S&D & it froze. I tried to run Malwarebytes & it froze.

No rhyme or reason - it may freeze before I finish typing this.

The only way to get it going again is to turn it off completely, then turn it on again.

Spybot seems to hang on virtumonde.dll I even tried starting in safe mode to run Spybot S&D, but it hung on virtumonde.dll again.

The last time I ran it, I tried to remove parts of ask.com still hanging on in the registry but only one was removed of the two found.

Any suggestions? What do you think I should do next to try to fix this?

am running HP laptop w/Vista 32, Windows Home Premium. Am really good at keeping everything updated.