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cannot clean up my computer

Started by blueskieswoman , Dec 07 2008 12:55 PM

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#1
blueskieswoman

Posted 07 December 2008 - 12:55 PM

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58 posts

Hello g2g!

I have Webroot Antivirus & Firewall; I run SpywareBlaster, Spybot S&D, and Malwarebytes.

Yesterday, my computer froze. It continues to freeze up. I tried to run Spybot S&D & it froze. I tried to run Malwarebytes & it froze.

No rhyme or reason - it may freeze before I finish typing this.

The only way to get it going again is to turn it off completely, then turn it on again.

Spybot seems to hang on virtumonde.dll I even tried starting in safe mode to run Spybot S&D, but it hung on virtumonde.dll again.

The last time I ran it, I tried to remove parts of ask.com still hanging on in the registry but only one was removed of the two found.

Any suggestions? What do you think I should do next to try to fix this?

am running HP laptop w/Vista 32, Windows Home Premium. Am really good at keeping everything updated.