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computer restarting when I try to write dvd


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#16
vimes

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There is nothing written on it at all. Found the reciept for it and that doesn't say what make it is either all it says is it's a dynamode atx black case with p4m9000 core4 motherboard intel core2 quad core q6600 processor 2 gb ddr2 533 mhz memory 320 gb 7200 rpm hard drive.
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#17
vimes

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Found the serial number for the psu and it is a LINKWORLD Netzteil ATX 400W PFC LPJ9-23 LINK WORLD PSU ATX 400W PFC LPJ9-23.
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#18
happyrock

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right click on my computer...then properties...hardware tab... then Device Manager...
look for any yellow! or ? marks...also any red...if there isn't any then..
click the + sign next to IDE ATA/ATAPI Controllers....
You'll see two or more items...the ones were interested in are the Primary IDE Channel and Secondary IDE Channel
Right click on each of them.... and click Uninstall.... Confirm....
Reboot.... They'll be automatically reinstalled....
try burning again...
no joy... then I would replace the PSU with a 450 W or greater
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#19
vimes

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I have
ata channel 0
ide channel
ide channel
ide channel
Via bus master ide controller-0571
Via serial ata controller-5337

which ones are the ones I have to change?
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#20
happyrock

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click the + beside disk drives..
click the + beside dvd/cdrom drives..
click the + beside ATA/ATAPI controllers
get a screenshot for me
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#21
vimes

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had to upload a picture of it because I can't copy into here.

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#22
happyrock

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what burning program do you use...try uninstalling it and reinstalling it...
is the sony usb card reader installed inside the computer or a usb hub that you plug in...if its usb plug in.. disconnect it and try burning a dvd
no joy...
click on the OPTIARC DVD/RW...then up at the top of the page click on action..then uninstall ...say yes if it asks are you sure...reboot and the drivers will/should be reinstalled...
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#23
vimes

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It also turned my computer off there with just avast and a couple of other programs including aol running
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#24
vimes

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Every time I use avast antivirus now it is turning my computer off. It didn't do this before and my computer has started turning itself off randomly lately too.
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