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Wireless problem


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#1
nofinga911

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I have a netgear router and arris modem. In network connections when I have the arris modem connected I am able to use the ineternet, not able to use wireless, and ipconfig shows me the following...

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::215:f2ff:fe19:a625%17
Default Gateway . . . . . . . . . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%4
Default Gateway . . . . . . . . . :


But when I have the arris disabled and local area connection (Realtec RTL8139/810x ethernet NIC) enabled connected I get no internet access, no wirless, and the following...

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::215:f2ff:fe19:a625%17
Default Gateway . . . . . . . . . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%4
Default Gateway . . . . . . . . . :

C:\Documents and Settings\HP_Administrator>


When I have the arris modem disabled and both my local area connection (Realtec RTL8139/810x ethernet NIC) and 1394 connection (1394 Net Adapter) Enabled I have no internet, it tells me i am connected, it tells me router established, but nothing works. It shows the followingMicrosoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::215:f2ff:fe19:a625%19
Default Gateway . . . . . . . . . : 192.168.1.1

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%4
Default Gateway . . . . . . . . . :

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2
Default Gateway . . . . . . . . . :

C:\Documents and Settings\HP_Administrator>


Now I am assuming this information will help someone understand my problem. I spoke to netgear for 3 days in a row for hours and nothing was resolved. I was previously having modem problems and time warner came and fixed something on the telephone pole outside. After they fixed the pole, my modem started working. The ip address I am getting with the modem enabled looks kind of weird. I think it might have something to do with my DNS. What do you think?
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#2
nofinga911

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wow I just looked it over and a few times when I pasted from the cmd prompt it shows what I had selected the time before and not the new info. It will not let me display the current info its showing, so I guess just forget te whole thing for now...
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#3
dsenette

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you gave a lot of information....but none of it is clear

I have a netgear router and arris modem. In network connections when I have the arris modem connected I am able to use the ineternet, not able to use wireless,

do you mean when you plug the modem directly to your computer? do you normally have the router plugged into the modem and then connect to the router?

When I have the arris modem disabled and both my local area connection (Realtec RTL8139/810x ethernet NIC) and 1394 connection (1394 Net Adapter) Enabled I have no internet, it tells me i am connected, it tells me router established, but nothing works. It shows the following

the 1394 connection is useless....it's for firewire networking which doesn't quite exist

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%4
Default Gateway . . . . . . . . . :

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2
Default Gateway . . . . . . . . . :

this suggests that you've got IPv6 enabled (usually is by default) i've seen times where this has caused issues....at the moment IPv6 isn't in use (and probably won't be for a while)...

right click on my network places, then right click on your LAN connection and choose properties... in the list do you see "ipv6" in there? if so highlight it and press uninstall
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#4
nofinga911

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I know, I am sorry it's a lot of info for me to process especially when I dont know what it means lol.
1. Right now I have the modem directly to the pc. Although, my internet works whether the modem is straight to the pc or running to the router and the router connected to my pc.

I have the modem connected to the pc I am on now...When I try using the router I test the wireless using a different computer. (If this helps)
So far the wireless has not worked on either pc...only the computer with the modem hooked up to it works.
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#5
dsenette

dsenette

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1. Right now I have the modem directly to the pc. Although, my internet works whether the modem is straight to the pc or running to the router and the router connected to my pc.

....ok so with the modem connected to the router and the pc hard wired to the router you get connectivity right? it's just the wireless that won't work?

have you set the wireless settings up on the router yet?
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